Daniel Kirman - Mortgage Consultant

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Daniel Kirman
Mortgage Consultant

Before joining Nationwide in 2005, I worked overseas as a service and sales manager for a UK tour operator. The mixture of tough targets, long hours, and plenty of patience has got me where I am today. I chose Nationwide as I was impressed by the service aspect of the operation. In retail, a huge focus is on treating customers fairly and I think that shines through.

In the job I do now, I firmly believe that I can change people’s lives for the better. It’s not a sale or service that comes and goes, but a lifelong relationship. Each day poses new challenges. Competitor activity is something I watch closely, and I always aim to be the best in my class. Essentially, the service we provide is the product the customer walks away with, so making that whole process a pleasure on one of the biggest highlights.

The most important aspect of my role is being prepared. Knowledge is power and if you fail to prepare, prepare to fail. I also think it’s important to have absolute trust in my boss and the rest of the team around me. I don’t want to let anybody down. And I know every one of them feels the same.

The factors that have contributed most towards my success are first and foremost a strong work ethic. It’s important for me to enjoy what I do, and to be good at my role. Another factor would be the ambition that burns away inside me. I genuinely think that if you want to succeed more than anyone else, you will.

If you’re interested in a similar role to mine, I’d ask if you’re prepared to put all your energy and enthusiasm into your work; if you understand people; and if you genuinely enjoy helping others. If you can answer yes to all of the questions, then Nationwide is the place for you.

Find out more about the Mortgage Consultant role.