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Discover career opportunities at the world's largest building society.

Branch roles

We give you a brighter future. You give customers a warmer welcome.

It's all about teamwork at Nationwide. And nowhere more so than in our branch network. People here constantly refer customers to each other, lend support wherever it's needed and work together to make sure customers get the products and services they need. Most openings are in our branches but we sometimes also recruit into Area roles.

Branch-based roles

Most people join us as a Customer Representative welcoming customers into the branch, meeting their day-to-day needs whilst providing an excellent customer service.

Or they could start out as a Personal Banking Manager identifying the needs of the customers across a range of our products - everything from credit cards and loans to savings accounts and insurance - building strong relationships, meeting the needs of the customer whilst being focused on providing a great service.

From here there are many other roles to progress into. We recruit from outside Nationwide into all our roles. For many, you don't need financial services experience. What's key is a strong desire to deliver the right product to meet the needs of the customer. Bring us the right blend of skills and attitude and we'll give you all the training you need.

Area roles

We've split the UK into 25 Areas. Each has an Area Director, two District Managers and a number of Area Managers. District Managers manage six to ten branches each. Area Managers manage teams of Mortgage Consultants or Financial Planning Managers.

Area staff are based in an Area office but travel regularly to visit branches.