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Discover career opportunities at the world's largest building society.

Recruitment process

We give you a brighter future. You give customers a warmer welcome.

Our recruitment process has been carefully designed to match your skills to a suitable vacancy, and to be fair to everyone. By explaining just how we go about recruiting our people, we hope to give you some idea of what to expect from us, and what we will be looking for in you. We understand that recruitment is very much a two-way process.

Your CV and application form

We can only proceed with your initial application on the basis of the information you provide us with. The following tips are offered to give you the best possible chance of succeeding to the next stage:

If a CV is required:

  • Ensure your CV is well-organised, logical, succinct and easily understandable. Your experience, education and qualifications should be listed in reverse chronological order.
  • Don't pad out your CV unnecessarily. Include everything that is relevant, but keep it brief. You will be asked questions about your CV at later stages of the recruitment process.
  • Demonstrate your achievements in concrete terms.
  • Keep a clear picture in your mind of the job for which you are applying, and the skills you have that most closely match the requirements.
  • Take some time to think about your accomplishments. Include volunteer activities, jobs, projects, assignments, travel, team activities and professional memberships, for example identify the personal qualities they brought out in you.
  • Make sure your CV is up to date.
  • Do a final check of your application form and CV if required, for spelling mistakes and errors and keep a copy of it.