Our opening hours
Wakefield contact centre operating hours are:
Operating hours are Monday to Friday, 8am to 8pm; Saturday 9am
to 8pm; Sunday, 9am to 5pm
That means you'll need to be happy to work flexible eight-our
shifts. There's a two week rotating shift rota and you can swap
shifts if you need to.
Customer-focused, whatever your hours
The work is all about people, not paperwork. So you'll spend 90%
of your time on the phone talking to customers and complete your
admin on a computer. You can work full-time or part-time.
- Full-time is 35 hours per week
- Part-time is at least 16 hours per week
- Overtime at time and a half (for over 35 hours per week) is
Where we are
Our Wakefield contact centre is in Paragon Business Village just
off Junction 41 of the M1 and minutes from the city centre. It's a
landscaped setting that also features a Burger King, a Brewer's
Fayre Restaurant and Pub, a Just Learning crèche and a Bannatyne's
gym - all within walking distance.
Getting there by public transport
Paragon Business Village is just over a mile from Wakefield
Westgate Railway Station.
Getting there by car
From Junction 41 of the M1 take the A650 heading
towardsWakefield. Head straight across at the first roundabout,
then at the next roundabout take the third turning. There's free
parking for 100 cars and we have a car-sharing scheme in place to
Getting there under your own steam
If you prefer to cycle there's plenty of secure space in our
cycle shed - and you can even shower once you've arrived.