Customer Sales Adviser
There are many things that make life as a Sales Adviser in our Wakefield contact centre especially rewarding. You’ll be promoting competitive, award-winning products ranging from personal loans to insurance. All calls are inbound and there’s absolutely no cold calling. What’s more, because we know that sales come naturally from good service, there's no pressure to 'clinch a deal'.
Although each Sales Adviser handles around 40-50 calls a day, they can stay on the phone for as long as they need to. The focus is on building relationships with customers, working out which of our products best meet their needs and helping them get the most from their relationship with Nationwide.
But answering call after call from people interested in our products all day long can be tough (and making sure they get exactly the right product for them, doubly so). However, we set realistic sales targets, and give bonuses for meeting them. Prove your ability and there's the potential to move up in the company and enjoy the chance of earning an uncapped monthly bonus.
Financial services experience isn’t essential as long as you're confident, determined, a great communicator and, above all, able to build rapport with customers. Bring us qualities like these and we’ll give you all the training and support you need to do a great job.