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What does being a ‘mutual’ really mean?

Put simply, there’s no third party, no conflict of interest. We belong to our customers and their needs set our agenda. For us, a financial services provider, that’s quite an advantage.

And a difference so fundamental it shapes everything we do.

Building societies are owned by their members. They are mutually owned by the savers and borrowers they do business with. We are not listed on the stock market (like a ‘plc’ bank) or owned externally. This means we do not have to pay dividends to shareholders. All profits made are put back into the organisation for the benefit of members.

Nationwide has a Board of Directors who act as trustees. They hold the society's assets in trust so that future members can have access to cheap mortgages and attractive savings accounts.

Find out more about Nationwide.