We are looking to increase the number of Mortgage Consultants
across the society. You will work closely with your colleagues to
identify customers' needs, offering honest, tailored advice that
will help forge long-term relationships and protect our customers'
families, futures and finances.
You will be advising customers on some of the best mortgage
products in the industry, you'll engage with customers to work out
their exact mortgage needs and how best to meet them. And while
mortgages will be your specialty, you'll also advise on everything
from credit cards to insurance policies.
You'll be fully CeMAP qualified, or have the commitment to
become qualified, with experience in delivering the right product
and services to meet the needs of the customer. A background in
financial services a definite plus. But most important of all are
highly-developed customer service skills and plenty of
We would like to think that it's not just about buying a house,
its about buying a home, so we are looking for customer centric
candidates that can help, advise and match the right product that
suit the needs of our customers. You will bring energy and
enthusiasm to the role, but with a real calmness that will let our
customers know that they are in safe hands.
All of this helps to reinforce the emphasis on building
long-term relationships and exceeding our customer expectations and
achieving great customer outcomes.
There are various opportunities available, ranging from branch,
contact centre, virtual interaction and head-office support