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Discover career opportunities at the world's largest building society.

Mortgage Consultants

Due to current growth we are looking to increase the number of Mortgage Consultants

We are looking to increase the number of Mortgage Consultants across the society. You will work closely with your colleagues to identify customers' needs, offering honest, tailored advice that will help forge long-term relationships and protect our customers' families, futures and finances.

You will be advising customers on some of the best mortgage products in the industry, you'll engage with customers to work out their exact mortgage needs and how best to meet them. And while mortgages will be your specialty, you'll also advise on everything from credit cards to insurance policies.

You'll be fully CeMAP qualified, or have the commitment to become qualified, with experience in delivering the right product and services to meet the needs of the customer. A background in financial services a definite plus. But most important of all are highly-developed customer service skills and plenty of self-motivation.

We would like to think that it's not just about buying a house, its about buying a home, so we are looking for customer centric candidates that can help, advise and match the right product that suit the needs of our customers. You will bring energy and enthusiasm to the role, but with a real calmness that will let our customers know that they are in safe hands.

All of this helps to reinforce the emphasis on building long-term relationships and exceeding our customer expectations and achieving great customer outcomes.
There are various opportunities available, ranging from branch, contact centre, virtual interaction and head-office support roles.