Helping the business to develop and implement people strategies that give Nationwide a commercial edge.  Robust relationship management enables HR to develop joint solutions to support our business needs. 

Employee Relations, Engagement, Reward, Human Capital Architecture & HR Programmes provide the backbone of HR, creating innovative responses to the challenges of retaining talent, raising performance and engaging with employees. 

Employee Resourcing develops and delivers best practice recruitment and selection processes so that the best person for the role is employed through a fair, consistent and evidence based assessment.

Our Talent team makes sure our staff have the skills and confidence to meet customers’ needs, handle new challenges and achieve corporate goals. This is where we identify and develop outstanding leaders who can deliver Nationwide’s business goals. The work includes internal and external recruitment, assessing potential, senior executive succession planning and personal and team development

Supporting the business on all operational HR issues, HR Services offer consistent, high-quality advice and practical help to both line managers and staff.

This is where we help deliver continuous business improvement by providing HR Management Information and monitoring the performance of HR teams against Service Level Agreements and Key Performance Indicators.

At the same time, we work hard to create processes and services that are intuitive, flexible and integrated. This area is split into the following teams to achieve this:

• HR Systems - Manage and develop the HR systems that are used by employees, managers and HR
• HR Management Information- Provide people and HR performance MI for all business needs
• Service Development- Improve and embed HR processes to deliver tangible service and efficiency benefits to our internal customers. Project manage change to operational HR teams created through HR strategy and policy changes.
• HR Risk- Monitor and advise on risks within the HR Division and people risks across the Society.