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Governance, Risk and Controls Consultant
Swindon Head Office
Competitive Salary

We need:

  • A Governance, Risk and Controls Consultant at our Head Office in Swindon
  • £29,318 - £37,462 a year, dependant on current remuneration package
  • On a full time permanent contract
  • Send in your application by 21st July 2014 

At Nationwide we go to great lengths to protect both our business and our customers. As a Governance, Risk and Controls Consultant, you will support the delivery and embedding of a robust Governance, Risk and Controls Framework across Human Resources, ensuring all requirements under the Enterprise Risk Management Framework are delivered

Ref: R000700450
Closing Date: 21/07/2014
Head of Customer Experience Assurance
Swindon Head Office
Competitive Salary

We need:

  • A Head of Customer Experience Assurance in our Head Office in Swindon
  • Competitive, six figure package
  • Send in your application by 29th July 2014

This is a real opportunity to directly contribute to the enhancement of the Customer Experience and create sustainable growth along with competitive advantage. As part of Nationwide’s vision to be the No 1 for financial services, we are focussed on being the best for customer service. As a mutual this is a unique differentiator and gives us a real competitive advantage against the banks. Putting daylight between Nationwide and our competitors in terms of customer service is a key priority for all of us.

As a crucial member of the senior leadership team within the Customer Experience Division, you will be responsible for bringing the Customer Experience activity to life across the Society, providing and sourcing research and influencing change through frameworks and governance. This is a varied role that requires you to inform and enhance existing cultures, processes, products and new initiatives to continually improve Nationwide’s customer experience.

Ref: ER000700022
Closing Date: 29/07/2014
National Training Manager
UK Wide
£ 48,861 - £ 62,434

We need:

  • A National Training Manager based in Dunfermline, Wakefield and Bournemouth
  • £48,861 - £62,434 a year
  • Permanent contract
  • Send in your application by 30th July 2014  

An opportunity has arisen to join our Learning and Development team as a National Training Manager. In this role you will be responsible for coaching, mentoring and developing a national team of delivery trainers that provide expert learning and development.

You will lead an expert team who have specific accountability for the delivery of complex regulatory training in Mortgage, Protection and Retail Banking markets. Along with this you will provide overall direction of the training team to deliver effectiveness training to the advisers and associated management structure, supporting the achievement of the best customer outcomes.

Ref: R000700520
Closing Date: 30/07/2014
Member Relations Manager
Northampton Administration Centre
£ 24,431 - £ 31,218

We Need:

  • A Member Relations Manager in our Northampton Admin Offices
  • £24,431 – £31,218 a year on a full time basis
  • Send in your application by 31st July 2014

An exciting opportunity has arisen to join our Member Service Department as a Member Relations Manager.

We like to delight all of our Members with our products and services but inevitably, sometimes things do go wrong.  When this happens we investigate complaints thoroughly and endeavour to resolve them swiftly. As a result, our Complaints Handling Team is market leading. If you have the right skills, it’s a great team in which to build your career.



Ref: R000700502
Closing Date: 31/07/2014
Payroll Specialist
Swindon Head Office
£ 29,318 - £ 37,462

We need:

  • A Payroll Specialist in Swindon Head Office
  • £29,318 - £34,462 a year
  • On a full time permanent contract
  • Send in your application by 31st July 2014

An opportunity has arisen to join our Payroll team as a Payroll Specialist. In this role you will be responsible for providing an efficient and professional service to Nationwide employees in respect of all Payroll payments and deductions.

Ref: R000700518
Closing Date: 31/07/2014
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