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Assistant Marketing Communications Manager - Digital Payments
Swindon Head Office
£ 29,318 - £ 37,462

We need:

  • An Assistant Marketing Communications Manager – Digital Payments at our head offices in Swindon.
  • £29,318 - £37,462 a year on a 6 month fixed term 35 hour a week contract.
  • Send in your application by 19/09/2014.

Ref: R000300694
Closing Date: 19/09/2014
Customer Consultant (Wakefield)
West Yorkshire
£ 15,000 - £ 00

We need:

• Customer Consultants in Distribution in our Wakefield Contact Centre.
• Earning £15,000 a year on a 35 hour flexible 6am-10pm shift contract.
• Current working hours are Monday-Friday between 8am-8pm with one weekend Saturday and Sunday 9am-5pm per fortnight.
• Send in your application by 19th September

Based in the Wakefield contact centre our Customer Consultants handle inbound customer calls. You will develop in the role to deal with a range of non-advised products; Flex Current Accounts, Credit Cards, Personal Loans and Home Insurance (Standalone) in order to fulfil the needs of our customers.

Ref: R000407011
Closing Date: 19/09/2014
Customer Management Senior Analyst
Swindon Head Office
£ 29,318 - £ 37,462

We need:

  • A Customer Management Senior Analyst to work in our head office in Swindon.
  • £29,318-37,462 a year on a permanent 35 hour a week contract.
  • Send in your application by 19th September 2014.

To run a successful product area you need reliable information that is straight to the point. The Protection and Investments customer management product team has a vacancy to provide just that. This role will be responsible for preparing and interpreting data to deliver robust Management Information reports. These reports will review and monitor product / distribution channel performance , complaint data and FRS and Service Tracker responses.  Through rigorous root cause analysis the successful candidate will then be able to create s a suite of suitable action plans and continuous improvement initiatives to drive service, satisfaction and increase the profitability of our customer back-book.

Ref: R000300679
Closing Date: 19/09/2014
Customer Representative - Melton Mowbray,
£ 15,000 - £ 18,495

We need:

  • A Customer Representative for our branch in Melton Mowbray, Leicestershire
  • £15,000–£18,495 a year on a full-time contract, plus benefits
  • Send in your application by Friday 19 September 14

You’ll be the first person customers see when they walk into a branch. You’ll find out what they need and point them in the right direction and you’ll help them manage their money by serving them at the counter.

Ref: R000406910
Closing Date: 19/09/2014
Mortgage Consultant Advice Checker
Swindon Head Office
£ 22,657 - £ 28,950

We need:

  • 2 Mortgage Consultant Advice Checkers based in our Swindon Head Office
  • £22,657 - £28,950 a year plus benefits
  • Permanent full time vacancy

Nationwide customers don’t just benefit from great products, they’re also assured of the very best advice from our Mortgage Consultants in the Retail Branch Network and Telephone channel, ensuring they get the product that’s right for them. In the role of MC Advice Checker you’ll have a critical role to play in the process.

Ref: R000407096
Closing Date: 19/09/2014
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