Our hugely respected, award-winning products and long term value have helped make us the UK’s second largest Savings provider. The pace of change in the savings industry is continuing, and we need an Analyst or Senior Analyst who is driven and focused on positive customer outcomes to join the Savings Customer Outcomes Team. This core product area is at the heart of Nationwide and you will play a key role in shaping the experience of our savings customers.
Part of the Savings Propositions team, the Customer Outcomes team is central to the integration of product and service propositions, ensuring the right outcomes are achieved for our Savings customers.
You will be a central part of this team, supporting the Customer Outcome Managers in identification of customer risks.