“Being the best and being known as the best”. This is what our Collections & Recoveries department is all about. We are committed to rewarding performance and promoting the best. This is why upon a successfully completed 6 month probation, you will be rewarded with an automatic promotion and a salary increase just short of £2,000.
And it doesn’t end there. You will have further promotion opportunities to the next job level as you develop your knowledge and experience demonstrating that you indeed are “one of the best” amongst your peers.
So, with hard work, dedication, the right attitude and performance, you see there is a career and reward structure in place to facilitate your progression.
So, fancy a new career with Nationwide?
Working in Collections and Recoveries is different. Based in a contact centre environment, as part of our collections team you will play a pivotal role when it comes to supporting our members when they need it most and minimising risk to the business. It’s different simply as we are not driven by scripts or standard calls, you will be speaking with our members who have payment arrears to understand their financial circumstances and recommending effective repayment plans to ensure their finances stay on track.
• £15,000 starting salary (OTE circa £17,344) rising to £16,993 after completion on the 6 month probation period
• Generous annual incentive scheme
• Full Time (35 hours per week), Bournemouth
• Hours - Flexible 8.00am to 8.00pm shifts plus Saturdays 9am-5pm on a rota basis with time back in lieu
• Start date – May 2015