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Business Support Consultant
Swindon Head Office
£ 29,318 - £ 32,576

We need:

  • A Business Support Consultant - Forecasting & Capacity Planning
  • Based in our Swindon Head Office
  • Salary - £29,318 - £32,576 – dependent on current salary and experience
  • Permanent full time contract

Customer Service & Operations is responsible for the successful running of the Banking, Savings and Mortgages operations for Nationwide. This remit is very broad, handling a multitude of account activities for any of our 15 million customers on a daily basis, together with leading the huge amount of work around ISA peak seasons. Its primary focus is to deliver industry leading customer service, putting the customer at the heart of everything they do.

An exciting opportunity has become available within the Operations Planning & Performance team in Nationwide House Swindon. We require a Business Support Consultant to work within our forecasting team. Working as part of an energetic and progressive team you will ensure that Customer Service & Operations is correctly resourced at all times to meet anticipated demand, assisting the division in their commitment to provide a world class service to our customers. 

Ref: R000501251
Closing Date: 24/10/2014
Compliance Advice Senior Consultant - Credit Cards, Loans and Payments
Swindon Head Office
£ 40,721 - £ 52,032

Compliance Advice Senior Consultant – Credit Card, Loans & Payments based in Swindon

 £40,721 to £52,032 (dependent on current experience) plus benefits 

An opportunity has arisen for a Compliance Advice Senior Consultant, to join the Compliance Advice Team – Credit Cards, Loans & Payments in Swindon. The team provides specialist advice and guidance services to assist the Society and its subsidiaries in complying with consumer credit and payments regulation.

Ref: R000100836
Closing Date: 24/10/2014
Customer Insight Manager
Swindon Head Office
£ 40,721 - £ 52,032

We need:

  • A Customer Insight Manager at our head offices in Swindon.
  • £40,721-52,032 a year on a fixed term 12 month maternity leave 35 hour a week contract.
  • Send in your application by 24/10/2014.

At Nationwide we are passionate about our relationships with our customers. Our Customer Insight team is here to identify opportunities to deepen our customer relationships, improve customer satisfaction, and generate value for both customers and the business. We’re looking to guide strategic thinking across Group Retail and the product and channel business areas by having a thorough understanding of how our customers behave across all of their product holdings.

Ref: R000300766
Closing Date: 24/10/2014
Customer Representative - Aberdeen
Aberdeenshire
£ 15,000 - £ 18,495

We need:

  • A Customer Representative for our branch in Aberdeen.
  • £15,000–£18,495 a year on a full-time contract, plus benefits
  • Send in your application by (Date).

You’ll be the first person customers see when they walk into a branch. You’ll find out what they need and point them in the right direction and you’ll help them manage their money by serving them at the counter.

Ref: R000407410
Closing Date: 24/10/2014
Customer Representative - Greater Belfast Area
Co Antrim
£ 15,000 - £ 18,495

We need:

  • A Customer Representative for our branches in the Greater Belfast Area
  • £15,000–£18,495 a year on a full-time contract, plus benefits
  • Send in your application by Friday 24 October 2014

You’ll be the first person customers see when they walk into a branch. You’ll find out what they need and point them in the right direction and you’ll help them manage their money by serving them at the counter.

Ref: R000407356
Closing Date: 24/10/2014
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