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Complaint Handler
Northampton Administration Centre
£ 16,578 - £ 21,183

Complaint Handler
£16,578 - £21,183
Full time, Permanent
Northampton Administration Centre, Moulton Park

Do you enjoy working to your own initiative and managing your own work loads? Do you naturally take ownership of every situation you deal with and strive to resolve or offer solutions to every complaint or query? We are looking for Complaint Handlers to join our team in Lending Control to investigate and establish the root cause and resolve complex complaints.  

All successful candidates will not have to wait long to find out if you have been successful, once an application has been received candidates will be shortlisted and invited to attend a Telephone Interview. The next step is to invite all successful candidates to our assessment half day that will be held on the 15th April 2014, you will then be notified within 48 hours if you have been successful.

The start date for this role is 19th May 2014.

Ref: R000300461
Closing Date: 20/04/2014
Fraud Analyst
Swindon Head Office
£ 18,421 - £ 23,538

Special Investigations Department is responsible for protecting Nationwide and its members from all types of financial crime, including fraud, money laundering, bribery and corruption.

Nationwide have invested in leading edge detection systems to help prevent fraud, and these systems are exploited by a professional team of experts that have built an outstanding reputation with industry leading results.

We are currently looking to recruit a Fraud Analyst to join our operational team on the AML Operations function within the team. AML Operations is responsible for the operational Anti Money Laundering activities undertaken within SID, which includes the investigation of suspicions of money laundering across the Group and its diverse customer base, product range and channels of operation, and the management of high risk customers including Sanctioned individuals and entities and Politically Exposed Persons.

Ref: R000100650
Closing Date: 20/04/2014
Operational Quality Analyst
Bournemouth Administration Centre
£ 18,421 - £ 20,468

We need:

  • 2 Operational Quality Analyst’s to join our Control and Assurance team
  • Based in our Bournemouth Office
  • Salary - £18,421 - £20,468 – dependant on Experience
  • Permanent full time contract

Are you analytically minded and a strong communicator?  Are you a committed individual who enjoys a challenge?  Then you could be just the right person to join our fast moving operation, using your strong analytical skills to support the Senior Management Team to reach business and departmental goals

Ref: R000500860
Closing Date: 20/04/2014
Personal Banking Manager - Petersfield
£ 16,578 - £ 21,183

We need

  • A Personal Banking Manager for our branch in Petersfield.
  • £16,578–£21,183 a year on a full-time contract, plus benefits.
  • Send in your application by 21/04/2014.


You’ll be responsible for building relationships with customers on a one-to-one basis. You’ll take time to find out their needs and provide a solution from our wide range of products and services. You’ll need to provide face to face and telephone-based customer service. The aim of the role is to help customers build a secure and beneficial financial future.

Ref: R000405646
Closing Date: 20/04/2014
Risk Manager - Underwriting
Competitive Salary

You know mortgage lending is a complex and ever evolving business. But at Nationwide we go to great lengths to protect both our business and our customers. With your expertise we can improve our strategy still further, controlling our risks whilst creating a better service for everyone.

Ref: R001100193
Closing Date: 20/04/2014
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