Fancy a new career with Nationwide?
Working in Collections and Recoveries is different. Based in a contact centre environment, as part of our collections team you will play a pivotal role when it comes to supporting our members when they need it most and minimising risk to the business. It’s different simply as we are not driven by scripts or standard calls, you will be speaking with our members who have payment arrears to understand their financial circumstances and recommending effective repayment plans to ensure their finances stay on track.
It’s different because 1st class training and support is provided, you will be working within a department that truly champions internal development and depending on personal performance you could see yourself moving up to two levels within 2 years. In fact over 71% of our collections consultants progressed within the last year.
Start Date: 8th September 2014
Salary: £15,000 + generous monthly incentive scheme of up to a potential £500 a month
Hours: Full Time (35 hours per week), working varied shifts between 8.00am to 8.00pm plus alternate Saturdays 9am-12pm with time back in lieu during the week when you work a Saturday