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Business Development Manager (Swindon, Newbury and Eastleigh)
Wiltshire
£ 33,935 - £ 43,361

We need:

  • A Business Development Manager
  • Salary - £33,935 - £43,361– including company car and company benefits
  • Permanent, Full time
  • Covering Swindon, Newbury and Eastleigh areas

Our Group Intermediary Sales division is Nationwide’s number one mortgage distribution channel, generating many billions of new mortgage business for the Society each year.  We work with intermediaries directly and other major accounts to ensure Nationwide is top of mind when brokers are discussing mortgages with their clients.

We sell products from Nationwide and our Specialist Lending subsidiary The Mortgage Works, both of which were accredited as ‘Five Star Lenders’ for the second consecutive year at the recent Financial Adviser Service Awards.  To ensure we retain this prestigious title, we need to ensure our Business Development Managers are making the most of every sales opportunity and that our service offering is second to none.

Ref: R000409046
Closing Date: 29/05/2015
Compliance Advice Senior Manager - Conduct & Customer Experience Risk Programme
Swindon Head Office
£ 52,120 - £ 78,180

We need:

  • Compliance Advice Senior Manager - Compliance, Conduct & Customer Experience Risk Programme – 12 month secondment
  • £52,120 to £78,180 – depending on current band

An exciting opportunity exists to work on a high-profile programme within Compliance. In this role you will lead one of the workstreams responsible for guiding the embedding and, where relevant, the enhancement of the Compliance, Conduct and Customer Experience (CC&CE) risk framework (including key supporting processes/tools/infrastructure) for the duration of the programme. This will involve the effective delivery and/or enhancement of an outcome-based reporting approach and appropriate risk assessment, with training and communications to support.

Ref: R000100991
Closing Date: 29/05/2015
Compliance Oversight Manager - Mortgages and Savings
Swindon Head Office
Competitive Salary

We need:

  • Compliance Oversight Manager – Mortgages and Savings, Based in Swindon Head Office
  • £48,861 to £62,434 + Car and benefits.

Compliance Oversight is a key element of the Group’s second line of defence and is responsible for identifying, assessing, challenging and reporting on regulatory risk exposures across the Group to ensure that Nationwide is compliant and delivers the right outcome for our Customer. The Review team achieves this by undertaking risk-based reviews on products, processes and frameworks that have a high regulatory impact.

Ref: R000100883
Closing Date: 29/05/2015
Customer Outcome Assessor
Wiltshire
£ 22,657 - £ 28,950

We need:

  • A Customer Outcome Assessor in our Kings Bridge Point Office
  • £22,657 – £28,950 depending on current skills and experience
  • 6 month fixed term contract for maternity cover
  • The hours include 9-5 and 11-7 shifts Monday to Friday

Nationwide’s Distribution Operations division exists to ensure that our member facing channels have everything they need to deliver a first class service and exceed our member’s expectations.  The Employee Development department sits within this division and ensures our employees are enabled to be the best they can be through development and best practice.

As a Customer Outcome Assessor, you will support positive customer outcomes by providing our customers with post sale telephone contact to establish their understanding of what they have purchased, the service they have received, and the suitability of the products for their needs.

Ref: R000409127
Closing Date: 29/05/2015
Customer Representative - Cheadle
Cheshire
£ 15,000 - £ 18,495

We need:

  • A Customer Representative for our branch in Cheadle, Cheshire.
  • £15,000–£18,495 a year on a full-time contract, plus benefits
  • Send in your application by 29/05/2015.

You’ll be the first person customers see when they walk into a branch. You’ll find out what they need and point them in the right direction and you’ll help them manage their money by serving them at the counter.

Ref: R000409043
Closing Date: 29/05/2015
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