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Customer Consultant - Outbound Dialling (MyLeads)
£ 15,000 - £ 18,886

We need:

  • A Customer Consultant in our Swindon based office, Pegasus House.
  • £15,000-£18,886 a year (dependant on skills and experience) on a full time 35hour permanent contract.
  • Incentive scheme plus excellent benefits.
  • Send in your application and apply today.

As a Customer Consultant working within our Contact Centre in Swindon, you will be responsible for handling inbound and outbound customer contacts, explaining the service that the Financial Planning Managers offer within the Branch network and booking appointments to help make members financial goals a reality. 

At Nationwide, we believe that access to honest, professional financial advice is key to assessing whether your money is working as hard as it can. The products and services Nationwide offer range from some of the UK's best performing investment funds to comprehensive protection to suit our members needs and specialist inheritance tax planning support.

Ref: R000409981
Closing Date: 28/11/2015
Lead Risk Systems Manager
Swindon Head Office
£ 49,838 - £ 63,682

• Lead Risk Systems Manager, Group Risk Oversight, in our head offices in Swindon
• Job family 2.2 (Upper)
• This is a team manager role, with competitive salary, car, bonus and pension

We take pride in our commitment to protecting our business and delivering excellent customer service. We are looking for a Manager to lead the Governance, Risk & Control (GRC) Systems team within Group Risk Oversight. The role holder will lead a small team to drive the development of Nationwide’s risk systems capability. This will be a strategic role developing and implementing a GRC systems strategy, driving systems improvements and providing excellent support to users across the Society.

The role would be well suited to candidates with strong management skills and a broad IT systems background, including experience in one or more of the following:
• Leading an IT helpdesk and support team
• Specifying business requirements for system changes
• Managing relationships with IT suppliers
• Taking ownership for defects and fixes
• Developing test scripts and managing testing
• Data cleansing, databases, reporting tools and EUC’s

Ref: R001100435
Closing Date: 28/11/2015
Mortgage Consultant- Nationwide NOW (Dunfermline)
£ 26,415 - £ 33,753

We need:

  • Mortgage Consultants in Dunfermline in our Nationwide NOW department.
  • Basic Salary £26k-£32.5k a year on a permanent contract, depending on experience.
  • Total package value up to £47k depending on relevant experience and whole job performance.
  • Send in your application by 27.11.15.

Using brand new technology you’ll be meeting the mortgage needs of our customers over a high quality video link. You’ll be doing this in a great working environment, with your team around you and colleagues supporting from our branch network.

Ref: R000410397
Closing Date: 28/11/2015
Nationwide NOW Mortgage Consultant (Northampton)
Northampton Administration Centre
£ 26,943 - £ 34,428

We need:

  • Mortgage Consultants in Northampton as part of our Nationwide NOW department.
  • Basic Salary £26,943-£34,428 a year (based on experience) on a permanent contract.
  • Excellent benefits alongside an incentive scheme.
  • Total package value up to £47k depending on relevant experience and whole job performance.

Working as part of Nationwide NOW you will be delivering first class Mortgage advice using industry leading video technology; connecting you to branches across the UK from one location. You'll be part of a great working environment, with your team around you and colleagues in the branch network supporting.

Ref: R000410085
Closing Date: 28/11/2015
Part Time Mortgage Representative, Northampton Admin Centre
Northampton Administration Centre
£ 9,904 - £ 12,656

We need:

  • Part time Mortgage Representatives in our Northampton Admin Centre.
  • Part time salary £9904 to £12,656 (based on experience) a year plus excellent benefits
  • 20 hour a week, flexible, permanent contract.
  • Send in your application by 27th November

As a Mortgage Representative working within Direct Distribution you’ll be responsible for handling inbound customer contacts, preparing them for mortgage advice and facilitating hand offs and appointments for the advised mortgage consultants and fulfilling customers’ needs on non-advised products.

Working hours will be 4pm-8pm Monday to Friday with one Saturday 10am-2pm / 11am-3pm per fortnight.

Ref: R000410412
Closing Date: 28/11/2015
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