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Working Carers Network

Working Carers Network

Understanding the Challenges

We want to support everyone in their roles and help them to bring their best selves to work. By being aware of what challenges and responsibilities colleagues are facing at home, managers can truly be effective in supporting their teams to meet both their personal needs and those of the business.


Maxine's Team

Maxine, a Team Manager, explains how she came to understand the value of knowing her team and enabling an inclusive workplace. Maxine has four working carers in her team. “In individual catch-ups I asked the working carers on my team to be as open as they can comfortably with me regarding what it’s was like for them being a working carer. It was a real eye opener. To be honest, I was very fortunate that all four felt they could open up to me, it meant I got a real understanding of what’s going on outside of work for them, as well as what’s on their minds constantly while in work. I, and the other managers, always try to be flexible with shifts and workloads, allowing colleagues to swap non-working days and workloads where we can. I’ll be honest, we’re still learning together but I try to be as flexible as I can when they need that extra support".


 

Carer Confident Kitemark

Caring for our Carers

We want to support everyone in their roles and help them to bring their best selves to work. By being aware of what challenges and responsibilities colleagues are facing at home, managers can truly be effective in supporting their teams to meet both their personal needs and those of the business.

Carers at Nationwide can have up to 5 extra days of paid leave through Family Support Leave. If you need more time, Carers Leave enables you to take up to 13 weeks unpaid leave if you have a sick, disabled or elderly relative for whom you have caring responsibilities. Nationwide is only the second organisation in the UK to have received Ambassador level in the Employers for Carers scheme, which is awarded by Carers UK to businesses that have an inclusive workplace where carers are recognised.

Autism Awareness (2) Web

Carers Passport

The Working Carers Network introduced the Carers Passport. This is completed by employees giving details of their caring responsibilities and is a conversation-starter when a colleague sits down with their manager to discuss the support they need. 

Showing that little bit of extra support can go a long way to making sure working carers feel able to be open and honest about the challenges they’re facing at home. The network regularly host drop in sessions ranging in topics from caring for someone with cancer to the importance of your own self care.

NBS Contact Centre

It’s made such a difference that my manager has awareness of my situation and encourages me to work flexibly around any appointments or commitments without asking me to explain every time. It allows a working carer to 'thrive' not just ‘survive’.

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Claire, Senior Manager, Co-Chair of the United Network and Working Carer