UK Contact Centres

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Contact centre careers across the UK

Help change people's lives for the better (and we can do the same for you).

We deliver a great service to our customers, and most of that’s down to the fantastic staff we have in our exclusively UK based call centres. There are always opportunities available for friendly, outgoing people to excel in one of our centres across the country. 

We have opportunities in Bournemouth, Dunfermline, Northampton, Sheffield, Swindon and Wakefield for resilient and helpful candidates.

We like to keep our employees happy, so we’ve made each of our offices comfortable and easy to get to, with plenty of on-site amenities and off-site benefits and advantages. We’ll also help you achieve your career goals, through continious development.

Our contact centres

BAC

Bournemouth

Close to the busy Bournemouth Square, this office is ideal for transit links and close to shops and restaurants. The busy call centre handles mostly collection and recovery and mortgage consultation.

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Caledonia-House

Dunfermline

The strategic site at Dunfermline services mortgage consultation, banking and savings customers as well as housing a busy administration processing centre, so the atmosphere is lively and engaging.

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NAC

Northampton

Our Northampton centre employs nearly 3000 people, and there are lots of opportunities, particularly in customer services. It boasts an onsite gym, subsidised canteen, free parking / easy bus links.

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Sheffield

Sheffield

Our Sheffield office is in the heart of the city, surrounded by lively restaurants and shops. It’s right in the city centre, perfectly positioned for local workers, students and professionals.

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Pagsus

Swindon - Pegasus House

Pegasus House in Windmill Hill is our largest contact centres and runs 24/7 customer support over the phone and on social media, so there’s lots of opportunities available in this bustling building.

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Wakefield

Wakefield

Our Wakefield contact centre is minutes from the city centre with good road links. Surrounded by various restaurants and pubs, as well as a Just Learning crèche and a Bannatyne's gym.

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Application Process

Preparing your application for our Customer Service Consultant roles. Applying for a new job can be daunting, so we've tried to make everything as simple and straightforward as possible for you. Remember, we're here to help you present yourself in the best possible light.

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Application FAQs

Situation judgement assessment queries I'm having problems trying to complete the test, who do I contact? The tests are supported by several browser and system combinations. The situation judgement assessment (SJA) platform is browser based and can be accessed via smartphone, tablet and desktop. The…

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