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Business Operations (Mortgages & Financial Planning)

End-to-end sales and servicing of our regulated products including Mortgages, Financial Planning and Insurance

Business Operations (Mortgages & Financial Planning)

Why you should choose Nationwide

Business Operations (Mortgages & Financial Planning) are the team who bring the ‘Homes and Dreams’ of our members and landlords to life, helping them protect their homes and loved ones now and in the future. We’re responsible for the end-to-end sales and servicing of our regulated products including Mortgages, Financial Planning and Insurance. We’re constantly striving to improve the experience for our members and colleagues; balancing the digital experience with the human touch when it matters most.  


 

(EC) APPRENTICESHIPS 1

Grow, learn and develop

We know our members and brokers are looking for more complex advice and guidance, increasingly through digital channels. In addition, the housing market is changing quickly; so, it's important to be adaptable, solution focused and passionate about delivering great customer service. Our colleagues are adapting to new ways of working which brings opportunities but also challenges.

If you’re looking for challenges and bucket-loads of opportunity to learn and develop, this is the perfect starting point.

(D&A) ARCHITECTURE 1

What you'll be doing

You’ll listen to the voice of our colleagues and members to understand issues and help to shape and deliver actions to improve the colleague and member experience.
You’ll spend time with all the teams involved in the end-to-end sales and servicing journey to understand how the teams fit together and identify areas of improvement.
You’ll help to create training/communication material that helps colleagues to deliver legendary service to our members.
You’ll be involved in the delivery of strategic initiatives that improve our product offering/processes.

Words and phrases that describe you

Curious and questioning; analytical; passionate; adept at problem solving: a dedication to making a difference, excellent relationship building skills and stakeholder management

Current vacancies

Explore our current vacancies and apply for roles at Nationwide.

2022 IT Industrial Placements

£18,200 - £18,200

Location UK Wide
Contract Fixed Term Contract

View job

2022 Industrial Placements

£18,200 - £18,200

Location UK Wide
Contract Fixed Term Contract

View job

There are 2 vacancies in Business Operations (Mortgages & Financial Planning)

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