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Customer & Employee Experience

Provide the very best for our members and colleagues

Customer & Employee Experience

Why you should choose our Customer & Employee Experience Programme

Mutuality is all about looking after each other. If you’re keen to understand what people need and make sure we have the right plans in place to provide the very best for our members and colleagues, this could be the programme for you.

(TEAM) PRODUCT AND PROPOSITION 1

Grow, learn and develop

You’ll build and maintain strong working relationships and use your communication skills to gather insight from different areas of the business to influence outcomes. In our digital age, you’ll be clued up with the platforms and apps people use – internet and mobile banking, plus social media. In return, you’ll get plenty of challenges and bucket-loads of opportunity to learn and develop.

Explore other Industrial Placement Programmes

Change

Help us map the future of our Society

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Finance

Understand how our Society is run

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Risk

Help us protect our members’ finances

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Modelling

Provide advice and support for our Society

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Analyst

For those with an appetite for data

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Our employee benefits

BENEFITS 1

Competitive salary

And a range of special offers to reward employees who pay their salary into a Nationwide current account.

BENEFITS 2

Generous holiday allowance

24 days, increasing to 30 days per year. We also give our employees the option to ‘buy’ up to an extra 10 days holiday.

BENEFITS 3

Flexible working

This can include options such as flexi-time, part-time, job sharing and term-time working.