Skip to main content Skip to job search
Future of Work: We're reimagining our world of work for all colleagues, not just those who were office based. Instilling a Work, Meet, Recruit, Live Anywhere ethos to allow colleagues to ‘locate for their day’. Find out more >

Member Experience

Supporting the lives of our members when they need us most in challenging times

Member Experience

Why you should choose Nationwide

We take our responsibility to look after our members and colleagues very seriously. ‘Doing the right thing when members need us most’ is one of our core values. Working in our 'Moments That Matter' team, you will be at the heart of the Society, supporting the lives of our members when they need us most. It's a big job which requires a real team effort. You could be working in areas such as Fraud, Financial Difficulty, Bereavement or Complaints. 


 

Current vacancies

Explore our current vacancies and apply for roles at Nationwide.

2022 Finance & Treasury Graduate & Industrial Placements

Competitive

Location UK Wide
Contract Fixed Term Contract

View job

2022 IT Industrial Placements

£18,200 - £18,200

Location UK Wide
Contract Fixed Term Contract

View job

2022 Industrial Placements

£18,200 - £18,200

Location UK Wide
Contract Fixed Term Contract

View job

There are 3 vacancies in Member Experience

(D&A) DATA SOLUTION 1

Grow, learn and develop

The teams you will join are totally focused on and shaped by what our members need and want from us. Delivering solutions at pace in moments that matter. You will be building and delivering unique services and experiences which help our members feel more assured and in control for those big moments that matter most when they need some extra support. And for the smaller everyday moment where seamless efficiency and ease matters so much.

(TEAM) SOCIAL INVESTMENT 1

What you'll be doing

From day one, you’ll be embedded into the team. You’ll experience first-hand the positive impact our teams have when members need it most.

We believe supporting our members through Moments that Matter are the ones that convince our members to stay with us for a lifetime.

Throughout your placement, you’ll gain experience supporting members and colleagues in an exciting and fast-paced environment. You could be investigating issues to reach the right outcome, creating personal experiences and making things better for our members when they need us most. If we’ve let our members down and they’ve had to complain, you could be helping to put it right and stop it happening again.

Words and phrases that describe you

Logical, good communicator, well-organised, team player, inquisitive, great with people, collaborative, passionate about people and caring.

Explore other Industrial Placement programmes

Finance & Treasury

Understand how our Society is run

Read More

IT Industrial Placement

Be part of our digital evolution

Read More

Change Performance Development Programme

Develop your understanding of change management and project methodologies

Read More

Regulated Distribution & Servicing

End-to-end sales and servicing of our regulated products including Mortgages, Financial Planning and Insurance

Read More

Human Resources

Bringing the best to our people

Read More