Our Business Areas


Nationwide is the UK's (and the world's) largest building society with 15 million members. With over 600 high street branches (more than any other building society in the UK), a top-rated Mobile Banking app and an award winning Internet Bank, we're here for our members 24/7. We were voted High Street Savings Provider of the Year by Consumer Moneyfacts in 2014. And in the financial year 2013/2014, we helped one in five of the UK's first time buyers get on to the property ladder.

Nationwide has seven executive divisions:

Group Retail

The creation and development of products which add value to meet the needs of our customers, development of a distinctive brand strategy and first class customer insight and experience. The retailing of value products, through branches, intermediaries, telephone, internet and emerging channels, and delivering enhanced customer service.

Find out more about Group Retail

Group Finance

Delivering the Group's financial objectives within a framework of strong financial controls and effective risk management in an increasingly regulated environment.

Find out more about Group Finance

Risk Management

It is the role of Risk Management Division to provide expertise and support the business in its management of risk on a day to day basis.

Find out more about Risk Management

Group Operations

Leading the key transformation activities across Nationwide and continuing to drive forward our IT strategy to position Nationwide for a post credit crunch world.

Find out more about Group Operations

People, Customer, Communication & Commercial (PCC&C) 

Implementing our People strategy and managing the reputation of Nationwide both internally with our employees and externally with members, the media, politicians and other key opinion leaders. Driving differentiation through customer experience and leading on our Commercial activities.

Find out more about PCC&C

Group Compliance

As a financial services organisation there are many legal and regulatory requirements that Nationwide must comply with. It is the responsibility of Group Compliance to work closely with the whole business and the regulators to ensure that we deliver fair outcomes for our members, and protect Nationwide's brand and reputation.

Find out more about Group Compliance

Group Internal Audit

The role of Group Internal Audit is to examine, evaluate and challenge the organisation's risk management and control frameworks, to provide independent and objective assurance to the Audit Committee of the Board that the Group's risks are being mitigated and that the organisation, through a strong control culture, will be able to meet its objectives.

Find out more about Group Internal Audit