Our Business Areas
Nationwide is the UK's (and the world's) largest building society with 15 million members. With over 600 high street branches (more than any other building society in the UK), a top-rated Mobile Banking app and an award winning Internet Bank, we're here for our members 24/7. We were voted High Street Savings Provider of the Year by Consumer Moneyfacts in 2014. And in the financial year 2013/2014, we helped one in five of the UK's first time buyers get on to the property ladder.
Nationwide has seven executive divisions:
The creation and development of products which add value to meet the needs of our customers, development of a distinctive brand strategy and first class customer insight and experience. The retailing of value products, through branches, intermediaries, telephone, internet and emerging channels, and delivering enhanced customer service.
Delivering the Group's financial objectives within a framework of strong financial controls and effective risk management in an increasingly regulated environment.
It is the role of Risk Management Division to provide expertise and support the business in its management of risk on a day to day basis.
Leading the key transformation activities across Nationwide and continuing to drive forward our IT strategy to position Nationwide for a post credit crunch world.
People, Customer, Communication & Commercial (PCC&C)
Implementing our People strategy and managing the reputation of Nationwide both internally with our employees and externally with members, the media, politicians and other key opinion leaders. Driving differentiation through customer experience and leading on our Commercial activities.
As a financial services organisation there are many legal and regulatory requirements that Nationwide must comply with. It is the responsibility of Group Compliance to work closely with the whole business and the regulators to ensure that we deliver fair outcomes for our members, and protect Nationwide's brand and reputation.
Group Internal Audit
The role of Group Internal Audit is to examine, evaluate and challenge the organisation's risk management and control frameworks, to provide independent and objective assurance to the Audit Committee of the Board that the Group's risks are being mitigated and that the organisation, through a strong control culture, will be able to meet its objectives.