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Risk & Compliance
We protect customers by ensuring that our business delivers in a safe, sustainable way.
Internal Audit
We provide independent assurance to the Board that controls are effective, to deliver the best for customers.
Channel Support
We focus on anticipating the changing needs of our customers.
Executive
We lead our society in services of our customers. To deliver Banking - but fairer, more rewarding and for the good of society.
Finance & Treasury
We ensure that we spend our customers’ money wisely, improving efficiency and productivity in everything we do.
People
We build the most capable workforce for the benefit of our customers.
IT Operations
We provide IT support to our customers and colleagues, whenever they need it.
Legal & Secretariat
We free more time for customers by ensuring our business runs smoothly.
Customer, Brand & Engagement
We identify our customers' needs and build compelling experiences and personalised communications.
Product & Proposition
We work closely with our customer to develop the products and propositions that matter most to them.
Financial Crime
We protect our customers from all types of financial crime, including fraud, money laundering, bribery and corruption.