Leading at
Nationwide.
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Uniquely positioned to do more
We forge our own path at Nationwide.
Banking - but fairer, more rewarding, and for the good of society.
As champions of the mutual way, we challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.
When you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you’re one of us. An advocate for positive change.
High performance
Our customer first behaviours are at the heart of everything you do.
When you push for high performance – from yourself and those around you – you thrive at Nationwide.
View our latest financial results and reports (opens in a new window).
Leading at Nationwide
As a leader, you role model our customer first behaviours, bringing our culture to life by:
You own every element of the customer first behaviours and every single action you take has the customer in mind. Connected: present in your interactions. Curious: asking questions to ensure you understand. Accountable: you keep your word. Innovative: you proactively look for ways to add value for customers.
You strive for excellence and have clear and measurable expectations of your team. Understanding what good looks like is natural to you and you aren’t prepared to accept mediocrity. Your people will expect celebration at the right moments as well as support and guidance if things don’t go to plan.
You build the trusted, strong relationships that characterise our inclusive, loyal teams. You pay attention to colleagues and notice when support is needed. In fact, you go out of your way to make sure colleagues know what support is available to them.
You are genuinely committed to taking responsibility for inclusion, diversity and equity within your teams and across the wider Society. This means creating a respectful environment where you value different perspectives, and everyone can speak up.
You support your teams to navigate transitions by making the ask and the reasons why clear, by setting out the path to change, and by being positive and ‘can-do’ about the journey that you face together.
Nationwide has made the commitment to all of its leaders to develop and train them to be at their very best. Organisations so often talk about their root problem being leadership. At Nationwide, I can see full investment and a genuine commitment to drive a culture of high performance through the very best and skilled leadership community.
Carmen Coombs, Head of Employee Experience.
Rewarding you
High performing and purpose-driven people deserve rewarding career experiences and highly competitive benefits to match. At Nationwide we ask a lot of our colleagues to help us deliver the very best for our customers. You'll benefit from a competitive reward package, ongoing career development and recognition for high performance.
We're a workplace where you're rewarded, recognised, supported and celebrated.
Learn more about our benefits here.
The part you play
We are a highly committed, purpose-driven organisation working together to deliver for customers. We forge a different path: one that’s fairer, more rewarding, and for the good of society.
Learn more about our purpose here.
As a community, we cheer you on and celebrate when you excel. We value honesty and hard work, and an unstoppable focus on the customer. We empower you to grow.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.