Meet the Rental Team
Lakita, Rich and James working on product design in the Rentals team are here to tell you a bit about what they're up to.
First up, James, what makes a good product?
A good product solves a real, well-evidenced problem or need of a user and is designed in a way that also works for the business - both in its ability to be delivered and financially. In our rental team, we all put time into understanding our users, their behaviours, their goals and their needs. It’s in this understanding that we ground our designs and decision making. We are continuously learning, designing, testing and iterating to ensure what we deliver is something that not only adds value to our users but is also something that we are proud of.Read more
Lakita, what is the rental team working on?
I'm currently leading product design for a new tool for private renters. We want to ensure that we’re adding value to the lives of this audience and offering solutions to help them achieve their goals and navigate some of the challenges of day-to-day life.
The tool hasn’t been launched to the public yet so I have to stay a little tight lipped - but that doesn’t mean you shouldn’t reach out to ask me about it! Like with any great product, we’re putting our target audience at the heart of it. One of our core design principles is doing the hard work, so that our user’s experience is as simple as possible.
We’re very close to the finish line of being able to release an MVP to a closed user group. Our product team and engineers are busy preparing for this, while our design team starts to work on future experiences. We’re looking at new feature possibilities and new rounds of iterations to existing flows based on research.
Rich, tell me about a typical day working as a Designer in the team?
My morning usually starts off early and requires at least two coffees. I usually take time out at this point to answer questions regarding the current dev sprint. After that I get into ideation for the feature that has been allocated to me.
My design process usually starts with a holistic approach and includes referencing any information architecture, wireframes, technical requirements or user research into the ideation process. Once a firm-ish idea is created, I review what the commonly used patterns are and try to reflect these in the design system so that we are all singing from the same hymn sheet and not creating our own version of the same thing.
The design system is an ever increasing important design tool that improves design team efficiency and consistency. I like to have a regular check in with the rest of the team to make sure I am aligned to get feedback early on. One of the things I love about the team is the multi-disciplines that are on hand to feed into ideation which almost always creates a better solution and improves my individual learning as a designer.
Back to you Lakita - what opportunities are there for exploring new skills and interests?
Our team works like a start-up in many ways, with a variety of skilled people developing products in a fast and agile way. New opportunities arise organically as the product reaches new phases. Whether you’re looking to run more research, learn more about UX, running design sprints, lead on solving a specific design problem, building on design skills like motion and interaction, or anything else, we’re right behind you.