Skip to main content
a ladder leading to a red sun

Risk Manager Lead

  • Contract: Permanent
  • Reference: R00AOR04037
  • Closing Date: 14 July 2024
  • We're happy to consider flexible and part-time working approaches for this role
Apply Now


This is a great opportunity for a Risk Manager Lead to join our Unsecured Credit Risk team responsible for managing the credit risk of the Society’s Unsecured portfolios, which includes designing effective new lending strategies, managing the credit quality of Personal Loans, Credit Cards and Current Accounts and providing specialist credit risk advice to the business.

This role is a fantastic opportunity to lead a team of analysts in refining lending strategy, reporting on performance and creating insight for senior committees and regulators. You should be comfortable working on and leading a wide range of projects, setting an example and coaching analysts, working with large data sets to pull out trends, as well as explaining complex problems in a simple way. You’ll relish the chance to engage with senior leaders across the business and be prepared to shape the bigger picture.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

Given the diversity of the role you will have the opportunity to work on a broad range of projects and workstreams that provide credit risk insights across business communities, while also ensuring we protect our members by staying within the organisation’s Risk Appetite.

Recognised as a subject matter expert in your area, your work will be varied and technically demanding, providing credit risk insights across business communities, while also ensuring we protect our members by staying within the organisation’s Risk Appetite. You will be responsible for:

  • Leading and coaching a team of analysts, driving and delivering data-driven insights into the unsecured portfolios using tools such as SAS, PowerBI, QlikSense, and Excel.
  • Using accurate and meaningful insights & management information to inform senior leadership, identify emerging risks, drive efficiencies and design robust credit strategies.
  • Evolving our credit control and portfolio management approach to support the growth of our unsecured portfolios.
  • Build and develop relationships with key stakeholders at a senior level, representing Credit Risk at internal and external meetings.
  • Develop & optimise Credit Risk strategies/ policy and provide expert advise to ensure out lending stays within risk appetite, while also supporting business partners designing pragmatic solutions that support financial plan.
  • Assessing new tools and data sources as they become available, with a view to using them to support the digitalisation agenda.

The challenging, but fun part, is understanding the data and what your analysis means for the organisation and the financial services industry. This job will keep you thinking, your work will be varied and technically demanding, and you could be working on your own or as part of a wider team.

About you

As a minimum requirement you’ll need to have/be:

  • A strong Credit Risk background.
  • Several years experience of using statistical and analytical tools, ideally SAS.
  • Experience of building and applying modelling and forecasting techniques to business problems.
  • A logical and analytical mind with a passion for solving complex problems.
  • Self-motivated with a desire to stretch yourself and seek out new challenges.
  • Strong interpersonal and influencing skills.
  • Proven leadership skills and a willingness to take the initiative and deliver positive outcomes.
  • Innovative, keeping abreast of market changes and constantly looking for new ways of doing things.

It would be an advantage if you had the following:

  • Experience of managing and/or coaching a team.
  • A track record of using new technology and data to drive change.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

  • Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
  • Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
  • Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Wellhub – Access to a range of free and paid options for health and wellness.
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.


Risk Manager Lead

Apply Now

Financial Reward Package

To see a ball-park figure of how the pounds in your pocket could add up, put a salary figure in the box below and hit the Calculate Now button. As if by magic, a chart will appear giving an indication of what these financial benefits could look like.

Calculate your reward

Enter your salary and we will calculate your overall reward.

This is the total amount you earn per year

Per Year
Please enter a value greater than 0
Best Practice Award 2021
Mind Well Being
Prince's Responsible Network
Business Disability Forum
Disability Confident
Stonewall Diversity Champion
Carer Confident Ambassador
The Valuable 500
Employer Recognition Scheme
Techtalent Charter
Leader in Diversity 2022
Women in Finance
Stonewall Gold
Tech She Can