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PMO Analyst

  • Contract: Permanent
  • Reference: R00AOR04132
  • Closing Date: 16 July 2024
  • We're happy to consider flexible working approaches for this role
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Cloud, Digital and Integration are responsible for the Society’s Core Digital Channels (including Mobile App and Internet Banking), the Middleware estate and Cloud Platforms. Embracing new technologies, our team’s focus is enriching and improving our Customer’s Digital experience with new capabilities and improved performance and resilience.

We are looking for 2 PMO Analysts to join the Cloud, Digital and Integration Portfolio where you will be working alongside the existing PMO team where we provide quality assurance, insight & challenge to the delivery teams, enabling transparency across Governance & Reporting and utilising Data so teams operate safely & efficiently to deliver the right things at the right time.

As a PMO Analyst, you will proactively monitor data quality, analyse trends, provide insights, root cause analysis, successes and areas for improvements. As well as driving best practice and data improvements, you will quality assure the change framework, ensuring our teams are delivering value fast in a safe and efficient way. You will be an integral member of the delivery teams, embedding and operationalising Governance & Reporting which are fundamental pillars of the PMO and underpin all of the PMO service offerings.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

  • Supporting and evolving governance activities g. designing and documenting local governance processes and forums; monitoring delivery performance against objectives and key results; conducting thematic risk analysis across the Strategic Programmes and Value Streams to identify patterns/trends and identify/recommend mitigation; support the design, implementation and analysis of metrics and KPIs/KRIs to delivery assess performance.
  • Assure milestones/Risk, Issues and Dependencies are accurate and a true reflection of delivery commentary vs conversations. Challenge stakeholder if discrepancies.
  • Collating/creating management information, reports and papers to be consumed by Stakeholders to support the efficient running of the delivery teams or support key Executive governance activities.
  • Assure the Programme deliverables against the standards set by the Value Delivery (or other relevant) Framework and other best practice methodologies and controls to ensure best practice is adhered to.
  • Support and engage the Strategic Programme and Value Streams teams in shaping and delivering plans using Advanced JIRA Roadmaps and PowerBI visualisations, by analysing data and insight and by developing supporting collateral.
  • Where applicable, create bespoke reporting/automation using Confluence, PowerBI etc to provide necessary insight for Delivery Teams.
  • Responding to adhoc requests for information and generating actionable insight and recommendations which will be used to inform timely and quality decision making.
  • Identification of opportunities to improve ways of working within the team, seeking efficiencies and opportunities for cost reduction.
  • Working with other areas across COO to problem solve and align best practice where applicable. Engage with the Central Portfolio Planning and Governance teams on any new controls, processes or requirements so they are fit for purpose and then ensure they are rolled out and adhered too within the set timescales.

About you

The role is extremely varied given the breadth of stakeholders and initiatives/programmes you will support. It will involve working closely with other members of the wider team and directly with your stakeholders to provide a value-add service offering. You will be an experienced change professional, ideally with specific experience of data insight, governance and assurance background.

We are looking for someone who can bring all this to the role:

  • Knowledge gained via training and qualifications in the PMO specialism and/or in a role with relevant transferrable skills.
  • Knowledge and experience of data insight, governance and assurance.
  • Experience of analysing, interpreting and understanding data and insight. Ideally using PowerBI and JIRA.
  • Experience in one or more of the following areas:
    • project management across Agile and Waterfall
    • business and data analysis
    • supporting change across multiple business areas and activities
    • report creation and story telling
    • workforce, resource and/or capacity planning
  • Demonstrable planning and organisational skills and ability to manage and own multiple competing priorities and deliverables.
  • Experience of analysing, interpreting and understanding data and insight. Ideally using PowerBI and JIRA.
  • Experience of engaging stakeholders at different levels.
  • An effective communicator, with experience of creating written presentations, tailored to the target audience.
  • Proactive and empowered to make decisions within a framework.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

  • Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
  • Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
  • Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Wellhub – Access to a range of free and paid options for health and wellness.
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.


PMO Analyst

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