Programme Manager (6-Month Fixed-term Contract), Nationwide House (Swindon) / 1 Threadneedle Street (London)

Description

(6-Month Fixed-term Contract)

At Nationwide we pride ourselves on being financially resilient and robust in order to provide great financial services to our members and customers. Within Central Functions we support the development and maintenance of key Risk and Internal Audit (IA) systems. For Credit Risk, these ensure that existing and prospective customers are assessed for their credit worthiness in a timely and accurate manner.

We are looking for an experienced Programme Manager to lead our Risk and IA change value stream in Central Functions. Central Functions is a specialised change and run team that reports to our Chief Operating Officer and supports the delivery of the Nationwide strategy for our People, Finance, Business Services, and Risk functions.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

As a Programme Manager, your responsibilities will include:

To deliver the Risk Change Roadmap within the agreed parameters and against a robust delivery schedule
Maintain high levels of service delivery and support across finance application landscape
Budget management, Circa £10M
Line management of a team of 6/7 direct reports with matrix management of permanent and partner resource on and offshore
Setting the appropriate delivery methodologies for the team in conjunction with the Central Functions and Risk leadership team; leading on delivery related decisions
Anticipate problems before they occur; identify possible causes and work with colleagues to identify the problem and implement the solution, balancing with the day-to-day deliverables required to meet agreed plans
Be able to work with key members of the leadership team and taking input from stakeholders to prioritise the workload ensuring alignment with priorities
Develop and maintain strong cross-community relationships and develop a strong virtual team of Risk SMEs as well as SME in our secured and unsecured lending teams
Attract, develop, and maintain a team of talented, trained and skilled professionals

About you

To be successful as a Programme Manager in the Central Functions Leadership Team, you'll have the following experience:

Previous experience in Risk Transformation in a programme management capacity across a significant portfolio of work (£10M+)
Experience in key risk methodologies e.g. score carding and technologies e.g. FICO Blaze or Decision Modeller, Experian PowerCurve.
Experience of working with one or more of the Credit Risk Agencies e.g. Experian, Equifax, or TransUnion
Relationship management and stakeholder management skills, including the ability to provide constructive advice and challenge to senior stakeholders, whilst also managing expectations
Strong storytelling experience with the ability to bring complex information to life and the capability to communicate with key stakeholders at all levels
Significant experience and understanding of change management, transformation of large change initiatives and a robust understanding of different change delivery methodologies e.g. Agile
Experience of leading a high performing team, providing performance feedback, career guidance and coaching to help individuals be their best and deliver efficiently
Excellent organisational and prioritisation skills; you will be able to work to tight deadlines and manage and track team priorities, often working reactively under pressure with short lead times or with minimal notice.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
Up to 2 days of paid volunteering a year
Life assurance worth 8x your salary
A great selection of additional benefits through our salary sacrifice scheme
Wellhub – Access to a range of free and paid options for health and wellness.
Access to an annual performance related bonus
Access to training to help you develop and progress your career
30 days holiday, pro rata
Individual healthcare cover

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.