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Displaying 1 to 20 of 51 matching jobs
Inbound Customer Service Advisor - Home New Business
Working for a Building Society you will have the opportunity to change someone’s life for the better. You’ll take care of our customers from guiding them through online banking to discussing our range of services whilst adapting our style to suit all our member’s needs. At Nationwide, our Contact Centres provide legendary service to our members. As a consultant you’ll answer calls and support the…
- Location: Northampton Office
- Salary: From £23,500
- Contract: Permanent
Senior Consultant Risk and Control Partnering - Digital & AI
Digital Risk & Control is looking for a Senior Consultant - Risk and Control Partnering, Digital & AI to join the team, with a specific emphasis on emerging Digital technology, Generative AI related advancements in the financial services and digital industry. You’ll be part of a high performing and committed risk team, using your experience to support colleagues working at the forefront of digital…
- Location: Nationwide House (Swindon) / 1 Threadneedle Street (London)
- Salary: Circa £60,000 per annum
- Contract: Permanent
Solution Architect - EN03
As the Solution Architect you will be a core part of the Architecture team for the CIO of Mortgages & Financial Wellbeing (M&FW). You will be accountable for the definition and delivery of the Architecture that supports our Mortgage portfolio. You will feed into the definition of technology roadmaps that support our business ambitions and align to our overarching technology strategy. You will…
- Location: Nationwide House (Swindon) / 1 Threadneedle Street (London)
- Salary: Circa £75,000 per annum
- Contract: Permanent
Customer Representative
At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on…
- Location: Kirkcaldy Branch
- Salary: From £23,500 per annum
- Contract: Permanent
Marketing Campaign Coordinator
This role will sit in one of our Customer Marketing Squads, within the broader Personalisation and Performance Marketing team. Working in a squad, you’ll find yourself part of a perfectly formed team, consisting of all the essential skills and resources required to develop and deliver highly personalised, creative and engaging campaigns. You’ll all work towards an agreed set of objectives/ vision…
- Location: Portman House (Bournemouth) / Nationwide House (Swindon)
- Salary: Circa £35,000 per annum
- Contract: Permanent
Payments Analyst (Member Segments Manager)
Working as one of the senior members of the Payments Analysis team, you will ensure the delivery of high-value analysis and insight to support optimal decision making for Payments and Payments’ customers, including change and product teams. You will use your technical and systems skills to complete complex data analysis, ensuring high levels of data quality and compliance with data governance,…
- Location: Nationwide House (Swindon)
- Salary: Up to £65,000 per annum
- Contract: Permanent
Customer Representative
At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on…
- Location: Handsworth Branch
- Salary: From £23,500 per annum
- Contract: Permanent
Branch Manager
You’ll be responsible for making sure the customer experience in your branch is the best on the high street. Your leadership skills and keen commercial mind will get the best results from your team. We need a Branch Manager for our branch in Whittlesey. This role is a permanent role working full time, 35 hours per week, Monday to Saturday. Our Interview Date is likely to be 3rd April 2025.
- Location: Whittlesey Branch
- Salary: From £30,500 per annum
- Contract: Permanent
Customer Relationships Manager
Customer Relationships Manager (CRM) is an exciting, multi-skilled and customer focused role, where you’ll focus on developing more rewarding relationships by supporting our customers to access our products and services through a variety of ways. Having a flexible approach, helping our customers face-to-face in branch and supporting them remotely via the phone or by video call means you will be…
- Location: High Wycombe Branch
- Salary: From £24,500 per annum
- Contract: Permanent
Customer Relationships Manager
Customer Relationships Manager (CRM) is an exciting, multi-skilled and customer focused role, where you’ll focus on developing more rewarding relationships by supporting our customers to access our products and services through a variety of ways. Having a flexible approach, helping our customers face-to-face in branch and supporting them remotely via the phone or by video call means you will be…
- Location: Bristol Cabot Circus Branch
- Salary: From £24,500 per annum
- Contract: Permanent
Customer Representative
At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications though digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on…
- Location: Glengormley Branch
- Salary: From £23,500 per annum
- Contract: Permanent
Customer Representative
At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications though digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on…
- Location: Wakefield Branch
- Salary: From £23,500 per annum
- Contract: Permanent
Customer Representative
At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications though digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on…
- Location: Dumbarton Branch
- Salary: From £23,500 per annum
- Contract: Permanent
Senior Customer Administrator
Delivering great customer service is crucial to Nationwide. As a Senior Customer Administrator within the Bereavement team, you’ll be part of The Mortgage Works (TMW) team supporting our customers at a vulnerable time. The primary purpose of the team is to support our customer's personal representatives through what could be the most difficult time of their lives, showing compassion and empathy…
- Location: Sheffield Contact Centre / Wakefield Contact Centre / Portman House (Bournemouth) / Northampton Office / Nationwide House (Swindon) / Masterton Park
- Salary: From £24,500 per annum
- Contract: Permanent
Inbound Customer Service Advisor
At Nationwide we help you build a career, not just a job. There are so many ways that you can develop, progress, and contribute to our success from learning and growing. From being open to trying new things through secondments or taking on a different or broader role which develops new skills. Many of our contact centre colleagues progress into other roles, taking their new skills to support our…
- Location: Nationwide House (Swindon)
- Salary: £23,500 - £26,500 per annum
- Contract: Permanent
Customer Representative
At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on…
- Location: Crewkerne Branch
- Salary: From £23,500 per annum
- Contract: Permanent
Specialist Service Consultant
Here in Customer Resolutions, we’re proud to offer a Simply Brilliant Service. We take pride in listening to our customers. A complaint is an opportunity, an opportunity to learn from our customer and Put things Right (when they go wrong) and Stop them Happening (for other customers in the future). Your role as a Specialist Service Consultant will be critical in helping us to improve the customer…
- Location: Northampton Office / Nationwide House (Swindon) / Masterton Park
- Salary: From £24,500 per annum
- Contract: Permanent
Marketing Planning Manager
We’re looking for an experienced and passionate performance marketing planner to join our team and play a critical role in delivering our 121-markting strategy. As a member of the Customer Brand & Engagement community, you will sit within the Personalisation & Performance Marketing Team and will be responsible for working in partnership with retail product & marketing squads to design marketing…
- Location: Portman House (Bournemouth) / Nationwide House (Swindon) / 1 Threadneedle Street (London)
- Salary: Circa £55,000 per annum
- Contract: Permanent
Branch Manager
You’ll be responsible for making sure the customer experience in your branch is the best on the high street. Your leadership skills and keen commercial mind will get the best results from your team. We need a Branch Manager for our branch in Hartlepool. This role is a 12 month fixed term contract working full time, 35 hours per week, Monday to Saturday. Our Interview Date is likely to be April 3rd…
- Location: Hartlepool Branch
- Salary: From £30,500 per annum
- Contract: Fixed Term Contract
Customer Representative
At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on…
- Location: Bridport Branch
- Salary: From £23,500 per annum
- Contract: Permanent