Jobs
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Showing jobs 1 to 50 of 87
Inbound Customer Service Advisor - Home Mortgage Services
As a Telephony consultant you will play a key role handling inbound calls within Nationwide’s Mortgage Services. You will be working within our fast-paced inbound mortgage telephony operation. Our telephony teams are highly skilled and naturally embody customer service, putting our members at the heart of everything they do. If you have the passion to provide an exceptional, memorable and…
Inbound Customer Service Advisor - Home New Business
Working for a Building Society you will have the opportunity to change someone’s life for the better. You’ll take care of our members/customers from guiding them through online banking to discussing our range of services whilst adapting our style to suit all our member’s needs. At Nationwide, our Contact centres provide legendary service to our members. As a consultant you’ll answer calls and…
Manager – Customer Vulnerability
We are navigating significant and ambitious change at Nationwide, the world’s largest building society. It is an exciting time, as we evolve to a new future that sees us accelerate delivery of value to our 16 million customers and culturally, engage colleagues in new ways of working. The Vulnerability team sits within the heart of the change as we want strive to deliver good service and good…
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Product Manager - Current Accounts
Growing current accounts is at the heart of our strategy. We have ambitious plans and we’re looking for somebody who can develop plans and propositions to deliver our purpose ‘current accounts that are fairer and more rewarding, underpinned by a simply brilliant service’. The Product Manager will join the Strategy, Acquisition & Engagement team within Current Accounts, who are responsible for…
Accounting Technician – Financial Reporting
We are seeking a highly motivated Accounting Technician to join our Financial Reporting team. This role offers the opportunity to study for an accounting qualification, alongside your day-to-day role. You’ll be involved in the production of the Society’s month end close as well as prepare key reporting to the Bank of England and the PRA. You’ll help to identify and implement improvements and…
Audit Senior – (Retail, Mortgages and Customer)
We have an opportunity for an Audit Senior to join our award-winning team as an experienced auditor in financial services or similar. You will use your audit experience to deliver high quality, impactful audit reports, under the direction and mentorship of our Audit Managers. In return you will be given the opportunity to develop both financial services and banking knowledge as well as increasing…
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Onsite Support Specialist - Northampton - 12 Month FTC
This is a 12 Month Fixed Term Contract Please note this role is five days per week onsite As an Onsite Support Specialist, you will be part of a team who are responsible for providing IT help and support to colleagues at all levels of our organisation in person and remotely. Your specialist IT knowledge, technical and interpersonal skills will enable you to provide swift support to users of…
Product Manager – Current Accounts
We’re looking for a driven individual to work as a Product Manager within the Current Account Team, reporting to the Senior Product Manager. A fantastic opportunity has arisen for someone who wants to build a career in Product Management. It’s an exciting time to join the team as growing Current Accounts is at the heart of our Society strategy in delivering fairer, more rewarding products and…
Senior Analyst (SAS) - Retail Products
We are looking for a senior analyst who has experience with SAS and has a track record of adding value through analysis and insight. You’ll be responsible for providing our key stakeholders with analysis on customer, market and product portfolio performance as well as supporting strategic objectives through the development of data solutions.
Member Representative
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Manager - Senior Service Designer
Across Mortgages and Financial Wellbeing in Nationwide, we have an important journey ahead of us to build and maintain our position in the mortgage and investments markets and respond to changing customer needs, guided by our strategic drivers of more rewarding relationships, simply brilliant service, focused fit and fast, and beacon for mutual good.
Recruitment Event
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Security and Resilience Consultant - MI Specialist
The Security & Resilience (S&R) Management Information and Automation Specialist (MIAS) will be part of a small but dynamic team that is embarking on leading an ambitious drive to automate insights and reporting from across its operations. This role will lead on the provision of expert data modelling, visualisation and implementing integration with operational security controls. This role will…
Credit Card Product Manager - Process Risk
This role sits within our Credit Card product team, where you will be responsible for overseeing and working with stakeholders across the business to improve our credit card processes. As end to end process owners, it is our job to understand our processes and how they perform, working with those who operate the processes to ensure controls are in place and effective at preventing any issues,…
Member Representative
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Jira Systems Consultant - 12 month FTC
The world we operate in is moving faster than ever before. Needs, expectations and behaviours are changing and at Nationwide we openly put the changing needs of our 15 million customers at the centre of every decision we make as a business. The People Function in Nationwide is at the heart of this, delivering initiatives and change that support achieving our purpose – Banking, but fairer and more…
Risk Manager - Operational and Conduct Risk (Finance)
Are you a skilled risk professional with extensive experience? We have an opportunity to join the Finance Risk and Control team as a risk partner, contributing to the delivery of the risk and control agenda across the Finance function. You’ll collaborate with dedicated teams within the Finance function to identify and assess operational and conduct risks and will provide analysis, advice and…
Senior Content Designer – Design System - 12 month FTC
Last year we completed our most comprehensive rebrand in over 30 years, resulting in an increased focus on our Design System product (NEL). We’re now on a hugely exciting and ambitious journey to evolve the Design System, systematically applying the new brand, and increasing the quality and adoption of the Design System to meet the needs of the organisation and all its digital products and…
UI Designer – Design System (NEL)
Last year we completed our most comprehensive rebrand in over 30 years, resulting in an increased focus on our Design System product (NEL). We’re now on a hugely exciting and ambitious journey to evolve the Design System, systematically applying the new brand, and increasing the quality and adoption of the Design System to meet the needs of the organisation and all its digital products and…
Senior Risk Analyst
This is a great opportunity for a Senior Risk Analyst to join our Credit Risk Measurement team. Risk management has been at the heart of Nationwide Building Society’s response to the current cost of living crisis, and a key component of this response has been the insight provided by our analysts in the Forecasting and Stress Testing team.
Social Impact Consultant
We’re looking for someone to join our Social Impact (formerly Social Investment) team as a Consultant. You’ll be part of the Customer, Brand & Engagement (CBE) function and play a key role within our Social Impact team, who are focused on ensuring that the 1% of pre-tax profits that go to good causes are spent in a responsible and effective way that connects colleagues, customers and the wider…
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Pensions Governance & Secretariat Assistant - 11 Month FTC
As part of the in-house Pensions Team you will support the Trustee Board of the Nationwide Pension Fund through the delivery of governance and secretarial services. At Nationwide we openly put our 16 million members at the centre of every decision we make as a business. Every role, no matter what it’s doing, is member focused.
Member Representative
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Member Representative
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Senior Buyer
Nationwide’s procurement function has gone through, and continues to go through, significant and successful transformation to ensure we deliver the best possible outcomes for Nationwide and our members. Our operating model combines category alignment with business partnering focussed on the delivery of business and member outcomes.
Personal Loans Product Manager - 12 Month FTC
An exciting opportunity has arisen to join the Personal Loans team on a 12 month FTC as a Product Manager. Our hugely respected, award-winning products and member focused propositions have helped make us the UK’s most trusted financial services provider. The pace of change in the Banking & Savings industry is continuing, and we need an astute and highly motivated delivery professional who can…
Senior Analyst – Database Marketing
Our Database Marketing team are pivotal to the success of our member 1-2-1 communications working closely with our Planning, Creative and Performance team. We are recruiting for Senior Analysts to play a critical role in designing and delivering campaigns as well as be experts in channels. Enabling us to make the most of our different channels; email, mail, internet bank prompts, SMS, to support…
Branch Manager
You’ll be responsible for making sure the customer experience in your branch is the best on the high street. Your leadership skills and keen commercial mind will get the best results from your team. We need a Branch Manager for our branch in Galashiels, Scotland. This role is a permanent role working full time, 35 hours per week, Monday to Saturday.
Digital Insight Analyst
We are looking for a Digital Insight Analyst, to be part of a team working to bring about positive change for the business and our members. Analysing and communicating insight from a variety of data sources to support decision making, improve customer experience and drive strategic thinking. You will be accountable for delivering performance reporting to key stakeholders, analysing data and…
Personalisation Contact Strategy and Decisioning Manager
We are passionate about creating and delivering personalised interactions that our customers love and that deliver the best possible outcomes for our customers making banking fairer, more rewarding and for the good of Society. To achieve this, we are on an exciting journey to redefine our marketing personalisation strategy which will ensure we drive an increase in customer satisfaction, member…
Senior Risk Partnering Consultant (Economic Crime Strategy)
As a Risk & Control Partner within Economic Crime Strategy, you will be a critical part within the Protect function, providing expert guidance and support across our retail and ‘non-retail’ business areas. The role deals with a captivating subject matter and works to keep the Society and our members safe by providing expertise and guidance to those detecting and preventing money laundering,…
Security Infrastructure Engineer E1
We are looking for a well-established technical person with a strong background in infrastructure build and delivery. The primary focus will be the infrastructure needed to run security tools and products, so a really strong capability in Windows and the ability to build, deploy and troubleshoot systems. An ideal would be to have skills in some industry-standard security applications – but the…
Security Transformation Engineer - E2
We are looking for a well-established technical person with a strong background in a range of Identity and Security related technologies. The initial primary focus will be working on Nationwide’s Identity Access Management solution, there will be an expectation for the successful individual to expand their capabilities to cover multiple technologies. A good strong capability in SailPoint IIQ would…
Complex Litigation Case Handler (12 months FTC)
Collections and Recoveries is a fast-paced environment that demands a flexible and dynamic approach. Change is frequent in this highly regulated operation and your ability to adapt and evolve will be a vital attribute to your success in the role. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues…
Member Representative
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Member Representative
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services . From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Multi Skilled Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Senior Consultant – Risk & Control Partnering
The main purpose of the role is to interpret requirements and assist in the design and implementation of Risk Control mechanisms across Protect (Economic Crime), ensuring they are adequate to mitigate the key business risks identified. You will have key accountability for partnering specific teams within Protect, providing challenge, objective advice, and actionable insight so that Protect…
Member Representative
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Member Representative
At Nationwide, a Multi-Skilled Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, allocated time handling inbound calls from members, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this.
Junior Cloud Security Engineer E1
You will help form our Cloud Security Operations team which provides design, build and production support for the shared security services we offer on our public cloud platforms. You will provide good technical support, enabling technical decisions to be made with confidence and at pace. Nationwide is undergoing a digital transformation journey; our cloud adoption is presenting opportunities for…