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Data Protection Officer

Data Protection Officer

  • Location: United Kingdom
  • Salary: Competitive
  • Contract Type: Permanent
  • Ref: ER001500011
  • Closing Date: 30 November 2020

We’re navigating significant and ambitious change at Nationwide, the world’s largest building society. It’s an exciting time as we evolve to a new future that sees us accelerate delivery of value to our 15 million Members and engage colleagues around new ways of working. Data underpins this and all five of our cornerstones. It is a great enabler towards achieving our ambition of building society, nationwide.


The better we manage our data, the more we can create the experience our members want and provide the kind of heartfelt, lifelong and personal service that makes our service legendary. The more we know and understand our members and use that knowledge responsibly and in the right way, the more we can deepen our relationships by offering the right products and services for all life stages. The more accurate and trustworthy our data, the more efficient we can be and the less likely we are to get things wrong – making sure we’re truly Built to Last.


As such, we are looking for a Data Protection Officer to play a key Senior Executive role for Nationwide Building Society and provide the framework and oversight for the first line to ensure compliance with existing and future Data Protection law in this space. This role will engage with all areas of the business (and relevant 3rd parties) to ensure that they are aware of their responsibilities under the General Data Protection Regulations (GDPR), and other EU & UK data protection laws.  This role will also be the prime interface with the Information Commissioner’s Office (ICO) , Nationwide, and data subjects; managing all communication and cooperating with all enquiries.


This is a fantastic opportunity to make a real difference in an organisation famed for its values and sense of social purpose. Due to COVID-19 the way we are operating as an organisation has changed. As we continue to navigate the varying and unprecedented landscape we are continuing to work on how and where our teams work during this time. As a result, we are flexible on location, and whilst this role will involve working remotely to begin with, the role may require regular travel to Swindon/London or other sites as necessary.


We need:

  • A Data Protection Officer (DPO)
  • Senior Executive Package
  • Full time, permanent contract
  • Send in your application by 30th November

What you’ll be doing

Reporting directly to the Enterprise & Operational Risk Director your role will be accountable for managing internal data protection activities, including conducting internal reviews. This may include utilising a risk based approach to collecting information to identify processing activities, analysing and checking the compliance of processing activities, and informing, advising and issuing recommendations to data controllers or processers within the Society (and relevant 3rd parties). 

Your key responsibilities will be: 

  • Lead Nationwide’s approach to Data Protection, including day to day management of a second line team of specialist technical subject matter experts through the direction and strategy set by the Enterprise & Operational Risk Director
  • Build an awareness programme to ensure a culture exists which helps mitigate the risk of data protection incidents
  • Own the relationship with the ICO, acting as the channel through which it will exercise its investigative, corrective, authorisation, and advisory powers. Ensure that regulatory commitments are met, and regulatory confidence is maintained
  • Setting guidelines and best practice for compliance throughout the organisation, informing, advising, and issuing recommendations, to data controllers or processors within Nationwide and at relevant 3rd parties. This will include engagement across the Society, up to and including the Board
  • Develop and coordinate a risk management and compliance framework for data privacy and protection, including an incident and / or breach notification process
  • Provide strong engagement in strategic change initiatives relating to data privacy (e.g. GDPR)
  • Participation in events across the FS industry and outside of FS on the subject of data privacy and protection. The leveraging of industry wide cooperation and the exchange of intelligence is critical for the success of this function and for the maintenance of sector-side trust in FS services

About you

We’re looking for someone that will be evangelical about data, its use and the opportunities that it presents us. The Data Protection Officer will play an instrumental role in managing internal data protection activities throughout the Society. You will have an important role to play by acting as the prime interface with the Information Commissioner’s Office, relevant 3rd parties, and data subjects. 

The successful person will have or be able to demonstrate: 

  • Significant expertise of the complex nature of data processing (for example the use of third party insurers and investment firms as well as cloud solutions and the offshore processing that takes place).
  • Expertise in national and European data protection laws and practices and an in-depth understanding of GDPR as per Article 39 Guidelines
  • A good level of understanding of Financial Services and specifically appropriate understanding of the processing operations carried out as well as the information systems and data protection needs of Nationwide
  • A technical mindset to analyse data protection and processing issues in the context of complex IT systems, web based technologies and other media
  • Expert knowledge and experience of data protection law and practices and interfacing with Data Protection regulators
  • Excellent stakeholder management skills with the ability to build effective networks and influence across all Communities and levels
  • Demonstrable ability to communicate and understand complex issues and interdependencies, and contribute to the strategic debate 

We review CVs individually, which is why it’s a good idea to evidence your relevant experience on your CV to give yourself the best chance. Sounds obvious right? You’d be amazed how many CVs we see where the good parts are tucked away or aren’t even there. So, if you feel you have the right experience, then bring it to life for us.

The extras you’ll get

When you put a lot in, it’s only fair to expect a lot out. So, when you help us do the right thing for our members, we want to reward you. As well as your salary, additional benefits include 30 days’ holiday (on top of bank holidays), an executive car allowance, a competitive pension or cash alternative, private healthcare for your family plus executive health screening every 2 years, life assurance and the opportunity to participate in Sharing in Success, our Society-wide, all-employee variable pay plan. If that wasn’t enough, you could also tailor your reward package by taking advantage of a range of flexible benefits.

Why work for us

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too. If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. And something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So, if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured, and you feel empowered to contribute, then please apply and help us in building society, nationwide.

What to do next

If you’d like to apply, just click the ‘Apply now’ button. You’ll need to attach your CV and answer a few questions, and you can attach a cover letter to support your application.

Data Protection Officer

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