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Payments Risk and Compliance Manager

Payments Risk and Compliance Manager

  • Location: Central London, England
  • Salary: Competitive
  • Contract Type: Permanent
  • Ref: R002700025
  • Closing Date: 13 December 2019

Job description


As a Payments Risk and Compliance risk expert, you’ll help build, develop and implement payment risk and compliance controls for our new business proposition. You’ll be instrumental in building a 1st line risk function that’s agile in the way it works.  You'll utilise the latest technology and advances in data management to make sure we are an innovative, industry leading risk function.  

We think small businesses are overlooked in the UK. We want to provide products that give real & lasting benefit to small businesses. We’re called Nationwide for Business.

• Payments Risk and Compliance Manager based in London

• Salary in the region of £60,000 (+ London allowance £4,656), dependent on skills and experience evidenced

• Permanent opportunity, open to full time and flexible working

• Please send your application in by 13th December



Who we're looking for

We’re looking for a collaborator who can deliver at pace. You'll be able to listen and absorb quickly but also comfortable to challenge effectively to drive the right outcomes.

We are looking for people who:

•Have a wealth of experience in risk management in a financial services organisation. This must focus on payment risk and compliance management across risks such as IT delivery, operations and compliance risk

•Have an excellent understanding of key regulations such as Payment Service Regulations, Payment Services Directive 2, Strong Customer Authentication and Confirmation of Payee

•Hold a strong understanding and experience in providing regulatory and risk management advice on payments processes and procedures

•Have experience providing risk management challenge and advice in the development of new product and propositions, and/or new infrastructure and processes to ensure key risks are identified, assessed and managed

•Have experience developing and delivering risk and compliance frameworks, to ensure risks are reported, monitored and controlled

•Are agile and pragmatic in their approach to change. Be able to take a holistic view of business risk decisions to ensure that the impact, or unintended consequences, are identified and understood as part of our decision-making processes

•Have worked in a collaborative environment and can evidence ability to work successfully with others across a function, an organisation and with key external partners

As this is a role supporting our new business banking proposition, if you’ve got experience in this field that would be a bonus.

What you'll be doing

This is a fast-paced and environment where you’ll need to show flexibility and work with momentum.  You’ll be developing and implementing a payments risk and compliance framework to support something brand new.

You’ll be working as part of a small 1st line risk function to ensure that we appropriately identify, assess, manage, monitor and review all the key risks in development and delivery.

You’ll work collegiately with the team that’s developing and building out the new SME proposition. You’ll influence senior internal and external stakeholders to ensure the systems, controls, products are built in a way that ensures all risks are appropriately managed.

The extras you'll get

Our people’s success isn’t based on how long they spend at their desk. While you’ll have contracted hours, we want to offer a flexible environment where possible. That might be working from home, logging on from other offices across the UK, or working part time or compressed hours.

We’ve let you know about the flexibility available for this role at the start of the advert. This means you can quickly decide if it suits how you’d like to work.


There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday
  • London location allowance - £4,687 per annum


Work with PRIDE

Princes Responsible Business Network
Stonewall Diversity Champion
Business Disability Forum Member
NBS Contact Centre (2 Colleagues Talking 4) Small Image

Why work for us?

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.

If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. And something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured, and you feel empowered to contribute, then please apply and help us in building society, nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button.  You’ll need to attach your up to date CV and answer a few quick questions for us. We’d also like to see a portfolio of some of your work.

We respond to everyone, and so we will be in contact shortly after the closing date to let you know the outcome of your application.