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  • Location: Swindon, South West England
  • Salary: £15,134 - £21,859
  • Contract Type: Permanent
  • Ref: R002801371
  • Closing Date: 27 August 2019

Job description

Job description
•  FM Assistant Porter at Ramsbury House in Swindon
•  £15,134- £21,859 a year dependent of skills and experience
•  Permanent, 40 hours per week

You’ll be joining a team that’s embarking on an exciting journey launching our big investment, we are working towards supporting future generations, injecting energy in the ways we work. This exciting role will play a big part in supporting our Facility Management team within Ramsbury House to ensure our business continues to grow

Who we're looking for

You’ll be an ambassador for our Facilities team to provide the most effective and efficient resolution to our building challenges that our building users could face.

As a minimum requirement you’ll:
•  Have experience gained within a similar role or delivering excellent customer service
•  Have good understanding of health and safety processes
•  Be reliable, punctual and flexible
•  Take ownership in your role, fostering entrepreneurial spirit and celebrate initiative -taking
•  Be a supportive team player
•  Have great verbal communication skills
•  Be able to work independently as well in a team and interact face to face with wider colleagues
•  Be flexible to ensure business needs are meet
•  Have high levels of organisation
•  Have great attention to detail and high standards of work
•  Have high motivational skills and be willing to learn
•  You have a full UK driving license

It would also be nice if you:
•  Understanding of machinery and equipment to compliment the cleaning requirements
•  COSHH regulations and moving and handling procedures

What you'll be doing

As a key member within the Facility Service Team, you'll be required to deliver consistent, high quality professional support to employees through a single point of contact and for this reason Customer Service experience is key. You'll be resolving day to day facility enquiries, issues and complaints, escalating as appropriate, and resolve with service recovery
•  Supports the delivery of FM services
•  Seeks to improves the delivery of FM services
•  Complies with relevant legislation. Ensures all tasks meet legal, statutory and regulatory requirements of role.
•  Responsibilities may include: Cleaning, porterage, post, stocking and supplying services to designated facility areas (dusting, moving equipment, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
•  Performing and documenting routine inspections of standards.
•  Supports the management of waste to ensure recycling is undertaken wherever possible and work areas are kept free of clutter and unnecessary electrical equipment switched off overnight

The extras you'll get

If you put a lot in, it’s only fair you should get a lot out. So if you help us do the right thing for our customers, we’ll help further your career at Nationwide. As well as your salary, there’s life insurance, a pension and a recognition and rewards scheme. We think it’s a great place to work, and we’re not afraid of giving you praise when you’ve done well.

Work with PRIDE

Princes Responsible Business Network
Stonewall Diversity Champion
Business Disability Forum Member
Woman Engaged

Why work for us?

At Nationwide we’re here for our members and we put their needs first in everything we do. And now, more than ever, two things are helping us go from strength to strength: we put our customers first, and we’re known for being open, honest and trustworthy.
We’re also the world’s largest building society, with communities at the heart of everything we do. We aim to do the right thing for our members, which helps set us apart from our competitors. But we need good people to help us do it. People who understand what we believe in, and have the talent and drive to keep us successful.

At Nationwide we have a strong ethic of care, and a genuine concern for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We are committed to creating a culture that recognises and truly values our individual differences and identities. If you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured and you feel empowered to contribute, then please apply and help us in building society, nationwide.