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Business Designer

Business Designer

  • Location: Swindon, South West England
  • Salary: Competitive
  • Contract Type: Permanent
  • Ref: R002900032
  • Closing Date: 20 November 2019

Job description

There’s never been a better time to join us…

Did you know we’re the world’s largest Building Society? One in five people in the UK are our members and last year more people opened a current account with the Society than with any other brand! We have one of the highest customer satisfaction ratings in the industry and continue to be voted the UK’s most trusted financial services brand.

We’re different. We’re a mutual, run for the benefit of our members. Their needs are at the heart of everything we do, which sets us apart from our competitors and really makes working here feel different!

As a mutual we are guided by our social purpose which we interpret as ‘building society, nationwide’. A key element of fulfilling this purpose is a commitment to employing a mix of people that reflects the wider communities that we serve.

We are now on a hugely exciting and ambitious transformation journey to become a simpler, more agile and innovative organisation, whilst remaining relentlessly focused on delivering legendary products and services to our members.

With our ‘Big Investment’, we’re focused on driving change that’s delivered ‘at pace’, is future-proofed and aligned with our strategic objectives. We will do this through our people, building our Society with new perspectives, diverse backgrounds, and richly varied experience.

And that’s where you come in...

Who we're looking for

People with the following experience and knowledge:

  • Experience of Retail Banking products (Current Accounts, Credit Cards, Savings, Mortgages)
  • An understanding of requirements definition and business modelling on change initiatives.
  • Experience of working within a Business Designer or equivalent role demonstrating an understanding of Business analysis and Business solution architecture.
  • Excellent communication skills both written and verbal, with the ability to challenge and influence where required.
  • Ability to understand technical discussions and issues and translate for a Business audience and vice-versa.
  • Understanding of business processes and how technology supports the business and / or good working knowledge of technical applications and the software development lifecycle.

It would be nice if you had:

  • Relevant professional qualification in Analysis and Business Solution Design disciplines, such as ISEB/BCS modules/diploma.
  • Experience of working collaboratively within an Agile delivery model

What you'll be doing

  • Work as part of an Agile delivery team working closely with other Business Designers, Product owners and technical teams.
  • Support the design of Business solutions, ensuring alignment to Business outcomes.
  • Contribute to delivery of solutions by producting outputs including as-is analysis, process diagrams, high and low-level requirements, and non-functional requirements.
  • Provide analysis services, balancing the trade-offs across performance, cost and time, making recommendations for resolutions.
  • Maintain solution traceability between business requirements and solution design
  • Provide timely updates to your team and staekholders on progress, risks and issues
  • Share lessons learnt and provide feedback as requested.
  • Design new or continuously improve optimised processes taking into consideration the end to end customer experience.
  • Provide post-implementation support to ensure that a business solution is fit-for-purpose and successfully embedded.
  • Collaborate with colleagues inside and outside of your team and build effective relationships

The extras you'll get

If you put a lot in, it’s only fair you should get a lot out. So if you help us do the right thing for our members, we’ll help further your career with us.

As part of our team you’ll get:

  • Access to training to help you progress and develop your technical skills and career
  • Pension scheme where if you pay in 7% we’ll top it up to 23%
  • Life assurance worth 8x your salary
  • 25 days’ holiday plus bank holidays
  • The ability to 'buy’ up to 10 days more holiday
  • Flexible benefits scheme giving you access to discount vouchers at various retail outlets
  • Access to an annual performance related bonus scheme

Work with PRIDE

Princes Responsible Business Network
Stonewall Diversity Champion
Business Disability Forum Member
(D&A) DIGITAL 3

Why work for us?

As the world’s largest building society, with communities at the heart of everything we do, we aim to do the right thing for our members and build society in the right way, but we need talented people who share what we believe in.

So, help us build on our values and in return, we’ll invest in you, providing great career opportunities, development and work life balance!

All our people have commitments and interests outside of their working day. The diversity that brings is something our colleagues and our members really value. We recognise that traditional working patterns don’t work for everyone, so we’re delighted to welcome applications to work on a flexible working basis.
We guarantee that your application will be judged only on the skills and capabilities you can offer compared to the requirements of the role, and also that we’ll be open and transparent in our conversations with you about how your specific preferences can be accommodated against the demands of this position.

Interested? We’d love to hear from you…