Skip to main content Skip to job search
Future of Work: We're reimagining our world of work for all colleagues, not just those who were office based. Instilling a Work, Meet, Recruit, Live Anywhere ethos to allow colleagues to ‘locate for their day’. Find out more >

FC Team Manager (Lead)

FC Team Manager (Lead)

  • Location(s): UK Wide
  • Salary: £35,309 - £51,002
  • Contract Type: Permanent
  • Ref: R00AOR00867
  • Closing Date: 20 October 2021
  • We're happy to consider flexible working approaches for this role

We have a unique opportunity within our Enhanced Due Diligence (EDD) team in AML Operations, for a talented and ambitious individual to come and join our mission to protect the Society against Economic Crime.

The Economic Crime department are responsible for protecting Nationwide and its members from all types of financial crime, including; money laundering, terrorist financing, sanctions and bribery and corruption.

This role is in a department with an outstanding reputation, captivating subject matter and industry leading results that will see you work alongside advanced detection systems, reacting to ever changing methods of economic crime, whilst striving to deliver exceptional member experience.

This role provides the opportunity to be involved in making a real difference to not only Nationwide but to our members lives and is integral to Nationwide’s purpose, putting our members at the heart of everything we do. 

What you’ll be doing

As a Financial Crime Team Manager (Lead) you will play an integral part in ensuring Nationwide identifies, assesses and manages its economic crime risks, complies with legislation and regulation and maintains its current reputational status.

You core responsibility will be the management, support and development of a team of FC Senior Analysts and FC Analysts, who carry out thorough investigations on Nationwide’s member base in order to identify potential risks to the Society.

The role will involve:

  • Daily line, resource and performance management of the team, ensuring adherence to critical service level agreements.
  • Continually reviewing the team’s training needs, including coaching and mentoring.
  • Driving performance and continually improving team processes, procedures, and culture.
  • Providing accurate and regular MI on your team’s work volumes and performance.
  • Continually reviewing and enhancing controls, processes, procedures and handbooks to mitigate financial crime risks in line with industry guidance and regulation.
  • Helping to support the implementation of high-profile Society projects as a subject matter expert.
  • Preparing papers and presentations for Management relating to a host of team related topics and wider departmental initiatives.

However you undertake your work, the purpose will always be the same – protecting the Society from Economic Crime.

About you

No two days are the same so we’re looking for someone who is a key team player, who is also able to work in a varied and fast paced environment.

As a minimum requirement you must have:

  • Accomplished team management and leadership experience, including goal setting, driving performance, coaching and training.
  • Change experience is essential due to the volume of changes that EDD have been and continue to face into.
  • Excellent time management, prioritisation and organisation skills.
  • Excellent interpersonal, verbal communication and presentation skills with an ability to influence and challenge stakeholders at all levels.
  • Excellent written communication skills, with an ability to write comprehensive reports and papers for use at all levels within the Society.
  • Experience in making risk based decisions, acting objectively and maintaining independence.
  • A comprehensive understanding of Financial Crime legislation, regulation, industry guidance, and the standards expected by the Financial Conduct Authority.

It would be nice if you also had:

  • Experience working in an operational environment.
  • Experience leading a team through large scale changes
  • Experience working in a Financial Crime, Risk, Compliance or Audit type role in the financial services industry.
  • An understanding of Nationwide’s products, services, delivery channels, core systems and processes.
  • An ICA Financial Crime or AML qualification.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday

Why work at Nationwide

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.

If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. And something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So, if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured, and you feel empowered to contribute, then please apply and help us in building society, nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up to date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.


FC Team Manager (Lead)

Best Practice Awards Winner 2021 Resized
Mind Wellbeing Awards Gold Logo
Princes Responsible Business Network
Carer Confident Kitemark
Purple Space
Business Disability Forum Logo Small
Dc Badge Logo
Stonewall Logo Black 2021 Small
Valuable 500 Logo
AFC Gold 2021 (2) (002)