Skip to main content Skip to job search
Coronavirus update: We know coronavirus is causing a lot of uncertainty, so we just want to reassure you that we’re still recruiting. We’re doing our interviews over video, our technical assessments are online and people are still starting new jobs, albeit virtually. Find out more >

Business Admin Apprenticeship

Business Admin Apprenticeship

  • Location: UK Wide
  • Salary: £17,290 - £17,290
  • Contract Type: Permanent
  • Ref: R00ET00309
  • Closing Date: 15 March 2021

At Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it’s doing, is member focused. This is an exciting opportunity to join our business and work towards a Level 3 Apprenticeship in Business Administration. We’re looking to discover talent for the future in this business area through this progressive role.

Due to COVID-19 the way we are operating as an organisation has changed. As we continue to navigate the varying and unprecedented landscape we are continuing to work on how and where our teams work during this time. As a result, we are flexible on location, and whilst this role will involve working remotely to begin with, the role may require regular travel to Northampton / Bournemouth/ Swindon or other sites as necessary.

The Start date for this apprenticeship will be September 28th 2021 on a permanent, full time contract, working 35-hours per week working towards a Level 3 Apprenticeship in Business Administration over a period of 12 - 18 months.

What you’ll be doing

We have Business Administration Apprenticeship roles within 2 different business areas you can choose from to study towards a Level 3 Apprenticeship in Business, which are detailed below. You’ll be asked to select your preference when applying.

Propositions & Engagement

As part of the Propositions & Engagement community, you will be helping to build and maintain propositions that make a real difference to the lives of our members. From Current Accounts and Savings to Mortgages and Credit Cards, the work is varied – for example analysing one of the markets in which we operate to help inform product pricing or working with colleagues across the Society to help deliver a new product or proposition to our members.

Key activities you’ll be undertaking include: creating proposals, recording information and producing data analysis in MS Office. Making recommendations for improvements and presenting solutions to management. Making effective decisions based on sound reasoning and dealing with challenges in a mature way. Building and maintaining positive relationships within your own team and across the Society. Taking responsibility for initiating and completing tasks, managing priorities and time in order to successfully meet deadlines.

Homes & Dreams

As an apprentice in Mortgage Operations you’ll be part of a high performing team. You’ll be responsible for carrying out customer requests, keying both financial and non-financial transactions on a variety of accounts. We will give you full training to support you in doing this efficiently and accurately as safeguarding our customers personal data is vitally important. You will have the opportunity to take on new challenges alongside gaining valuable business skills. In Mortgage Operations, we will support you with your development to shape your future career.

Whilst on the apprenticeship you’ll have the opportunity to do all the tasks required as a team member and have all the coaching and support that you need to ensure that you are continuously learning and improving in your new job. In addition to your new role, we will provide a full company induction, on the job training, development and support from Nationwide as well as your own Apprentice Training Provider Assessor.

About you

As a minimum requirement, you’ll:

  • Have achieved a minimum Grade C / 4 or above in Maths & English Language GCSE (or equivalent)
  • Pass the online assessments
  • Need to be living in the UK
  • Be enthusiastic and keen to continuously learn and improve
  • Be a confident communicator, both verbal and written
  • Have advanced IT skills, particularly in Word, PowerPoint and Excel

It would be nice if you also had:

  • A strong attention to detail
  • Interpersonal and influencing skills
  • A proven ability to be a good team player

We’re also interested in who you are as a person. Why? Because our membership is made up of so many different kinds of people, so we want our employees to be just as diverse. We’d love to hear about:

Your values, and what makes you who you are

How you’d make a difference to our members in this role

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

Our people’s success isn’t based on how long they spend at their desk. While you’ll have contracted hours, we want to offer a flexible environment where possible. That might be working from home, logging on from other offices across the UK, or working part time or compressed hours.


We’ve let you know about the flexibility available for this role at the start of the advert. This means you can quickly decide if it suits how you’d like to work.

 There are all sorts of employee benefits available at Nationwide, including:

  •  A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career

Why work at Nationwide

We’re different from other financial service providers. We’re a building society, owned by our members. And for over 130 years, we’ve supported those members to make the most of their money and achieve what they want from life.


That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our members. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special. And you’ll have the opportunity to make a real difference.


On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.

What to do next

If you’d like to apply, just click the ‘Apply now’ button. You’ll need to attach your CV and answer a few questions.

We’ll send you our online tests to complete and, once you’ve passed them, we’ll arrange a 20-minute video interview. You’ll then be invited to one of our assessment centres which run throughout March and April. More details of the application process and our apprenticeship opportunities can be found at Good luck!


Sorry, but because of the Education and Skills Funding Agency’s rules around apprenticeships, we can’t accept your application if:

  • You already have a qualification or Apprenticeship at a higher level

We can accept it if:

  • the apprenticeship you’re applying for means you’ll learn completely new skills, and
  • you can prove that your previous qualification or apprenticeship is significantly different from the new one.

Business Admin Apprenticeship

Princes Responsible Business Network
Stonewall Diversity Champion
Carer Confident Kitemark
Enei Tide Logo Gold 2020 (003)
Business Disability Forum Member