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Senior Manager - Risk Policy & Control

Senior Manager - Risk Policy & Control

  • Location(s): UK Wide
  • Salary: Competitive
  • Contract Type: Permanent
  • Ref: R00TR00604
  • Closing Date: 01 August 2021

Senior Manager - Risk Policy & Control paying up to £95K per annum on a permanent contract.

Do you want to work in a diverse, high-profile environment that gives you the opportunity to influence at the highest level? Our team works in a fast paced, member focused, risk and control environment that provides the opportunity to interact with and add value to the largest building society in the world.

We are a friendly and flexible team, that trusts you to work in a way that helps you be your best self.  Whilst technical ability has its place, we focus on your whole self, supporting your growth in the role and helping you to progress on your career journey. 

If you can engage successfully with senior management and directors and lead challenging pieces of work within tight timescales why not come and join our Conduct & Compliance Centre of Excellence and support the Risk Community?  We’re looking for someone who can really make a difference as part of a highly professional and friendly team identifying, assessing and monitoring key risks and controls, as well as driving change through a wide range of risk projects across both the Risk Community and the wider business.


What you’ll be doing

Our team supports the Risk Community to identify, manage and monitor their risk and controls.  The leader of the team will have the opportunity to develop and deepen relationships with the Chief Risk Officer and his Senior Leadership Team and their direct reports.  In one week, you could find yourself coaching and supporting a team member to facilitate a Risk & Control Self Assessment (RCSA) workshop with the Economic Crime senior management team, representing the Risk Community at the Data Privacy Risk & Controls Forum or supporting our Chief Credit Officer to develop an action plan to improve loss event trends.  Whilst our team thrives on the variety, it isn’t easy to juggle, so you will need to be able to manage your time and your stakeholder’s expectations. 

As the first line of defence, our team is here to protect the Community from anything that could prevent delivery of its aims and objectives.  There will be times when we may not have the confidence that people, processes or projects are working as well as they could, so you need to be able to ask the right questions to pin point the key issues at play and to be brave enough to challenge Directors and their leadership teams, even when it might feel uncomfortable.  It won’t be easy, so you will need to have the integrity to build trust and credibility with your stakeholders

This role presents a great opportunity to develop and deepen business relationships, build credibility and progress your reputation with the CRO, his Senior Leadership Team and their direct reports.  It also represents a chance to work with a recently newly formed, yet highly empowered, energetic and productive team, who have recently become part of the Chief Controls Office.  There is huge scope and opportunity in forging a new direction as part of the structure, such as supporting the Society-wide Process & Controls Improvement Programme.  With a new CRO in place, there is also the chance to rejuvenate the team’s approach to risk engagement across the Community. You will also advance your skills in some hugely captivating areas of expertise, supported by access to an array of training and development opportunities from both the Risk Communty’s in-house Risk Academy and the broader service offering from the newly created Chief Controls Office.  Most importantly of all, you will work in a team where you are trusted and supported 100% so that you can be your best, most confident self and grow during your time with us.

About you

We are looking for someone who is up for a challenge – tenacious, positive, energetic and willing to try new approaches, even if you don’t achieve what you want the first time.  Whilst technical ability in risk and control management is a ‘must’, you will also be someone who displays the right values, attitude and behaviours– not only to fit in with our friendly team, but also to be a credible ambassador for the Conduct & Compliance Centre of Excellence within the Risk Community and an ambassador for our Centre of Excellence across Nationwide.  We welcome all locations and 35 hour working patterns.

As a minimum requirement you’ll:

  • Be confident to build relationships at all levels, with NLT, Directors and their teams, and facilitate senior management meetings or forums.
  • Hold a technical qualification in a risk management or audit discipline.
  • Be able to communicate risk concepts clearly and jargon free to help embed risk management across the Community and reinforce a positive risk culture.
  • Be tenacious, positive and brave in your approach, overcoming any barriers that arise, with the confidence that you will be 100% supported to be your most productive and best self.
  • Be naturally curious and willing to challenge information and views.
  • Have extensive experience of operational and conduct risk management, specifically in the use of risk management tools and methodology gained in the first line, or through a risk oversight or internal audit role.

It would be nice if you also had:

  • Experience of working in Governance Risk & Compliance, oversight or audit.
  • Experience of any of the subject matter areas within the Risk Community, such as Compliance, Economic Crime and Credit Risk.
  • Control management experience, either through testing or oversight of internal control.
  • Experience of using Governance, Risk and Compliance systems as you will need to learn how to use our in-house system - MetricStream.
  • Willingness to work towards a professional risk, audit or compliance qualification.

The extras you’ll get

Our people’s success isn’t based on how long they spend at their desk. While you’ll have contracted hours, we want to offer a flexible environment where possible. That might be working from home, logging on from other offices across the UK, or working part time or compressed hours.

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 30 days holiday
  • Status car allowance - £4,656 per annum
  • Individual healthcare cover


Why work at Nationwide

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.

If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. Something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured and you feel empowered to contribute, then please apply and help us in building society. Nationwide.


What to do next

If this role is for you, please click the ‘Apply Now’ button.  You’ll need to attach your up to date CV and answer a few quick questions for us.

We respond to everyone, and so we will be in contact shortly after the closing date to let you know the outcome of your application.


Senior Manager - Risk Policy & Control

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