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Principal UI Designer

Principal UI Designer

  • Location(s): UK Wide
  • Salary: Competitive
  • Contract Type: Permanent
  • Ref: R00TR00653
  • Closing Date: 23 September 2021
  • We're happy to consider flexible working approaches for this role

Last year more people opened an account with us than with any other brand! We have one of the highest customer satisfaction ratings in the industry and continue to be voted the UK’s most trusted financial services brand. As a Mutual Society, we’re owned by our members, not shareholders, so their needs are at the heart of everything we do, which makes working here feel different from that of ‘for-profit’ companies.

We’re now in the middle of a hugely exciting and ambitious transformation journey to evolve how the organisation approaches the design-led delivery of its products and services. Meeting the needs and expectations of our members and colleagues has never been more important. To do this effectively, we need to be free to innovate and explore new ideas, we require established brand and experience quality standards, and we need to be nimble enough to move at pace, learn and pivot with confidence.

We’d love for you to come and join us and help us on this journey…

It’s an exciting time for design at Nationwide, as we move to deliver more consistent and emotive brand experiences for our members across all channels. Joining the UI Design Team, you’ll bring an infectious passion for all things visual (not just digital) and help lead from the front, inspiring those around you to create exceptional insight-led, well-crafted, brand experiences. We’ll need you to have extensive industry experience in leading UI and Visual Design across large programmes of work, relentless in your pursuit for quality.

As our name suggests, here in Service & Experience Design (S&ED), we’re responsible for defining, designing, and delivering frictionless, useful experiences that help our members manage their money and look after what matters to them in life. We research, we iterate, we craft, we strive – and we do it all to make sure our members have experiences that are memorable, for all the right reasons, on every channel.


What you’ll be doing

As a Principal UI Designer, you’ll be shaping and managing the standard of all the UI and visual elements for one of Nationwide’s Missions or larger programmes of work. You’ll bring a wealth of experience and expertise to the team, combining established interface design techniques and well-crafted brand experiences that will truly delight our members. Working with stakeholders, you’ll develop, prioritise and shape mixed backlogs that support both the needs of our users, the business, and the distinctiveness of our brand. You’ll ensure the quality and efficiency of the UI and visual output are second to none across the programme. You’ll be working collaboratively with key stakeholders to ensure buy-in and understanding of the importance of UI and visual design.

A key responsibility for a Principal Designer is the mentoring and coaching of the UI Design team and the wider Business, constantly looking to promote quality, imparting your knowledge on the latest trends and techniques in our field, and inspiring others to be the best they can be.

You’ll be the go-to person for everything UI, but you won’t be alone, you’ll be joining and supported by the broader S&ED team, as well as working with the Senior UI Manager and other UI Managers to coach people outside our area of expertise, promoting UI and visual design across the organisation.

You’ll have one to two direct reports that are specifically interested in pursuing the Principal Designer career development route within our team. You’ll help shape and define what the career path looks like for this route, defining clear goals and setting the benchmark for these designers.

On your project, you’ll work in a multi-disciplinary environment so you’ll be collaborating closely with Product Owners, Proposition Managers, Service and Experience Designers (UX, Research, and Content), Developers, Analysts, and other UI Designers.

What’s clear to us, is that we are looking for someone with the resilience and ambition in their character that can only be obtained through the successful shaping and delivery of well-crafted large programmes or initiatives. We love speaking to new people, which is why we’re keen to hear from people with new perspectives, diverse backgrounds, and richly varied experiences.


About you

  • You could be a Creative Director or Design Manager that is finding it hard to ignore your true calling, needing to get back on the tools and simply create again.
  • You’ll be someone who has extensive experience designing various products and services with a strong portfolio to show off these designs.
  • You’ll have an extensive visual, interface, and interaction design knowledge across web, native applications, and web application design.
  • You’ll have worked on big brands, delivering quality designs across all channels but with a strong focus on digital.
  • You’ll be able to show extensive experience crafting design-led experiences in a fast-paced environment.
  • Like us, you’ll love ‘design’ so much that it’s all you talk about, always looking to create engaging brand-led experiences or campaigns.
  • You’ll possess the ability to bring ideas to life in different ways – using the power of your visualisation skills as a way to tell stories and influences hearts and minds.
  • Your strong attention to detail and keenness to deliver exemplar experiences is what drives you; never giving up, never stopping at “usable”.
  • You’ll have demonstrable experience in leading, coaching, and mentoring UI Designers and get your kicks out of seeing others succeed.
  • You’ll bring an extensive understanding of Design Systems and the experience of using and developing one.
  • You’ll know how to design for brands, combining both marketing and UCD to deliver superb brand experiences across the entire customer lifecycle.

Experiences that are beneficial

  • Working in the financial services, eCommerce, or within the public sector.
  • Experience applying UX method – testing, mapping, etc.
  • An understanding of Accessibility and a passion for designing accessible experiences.
  • Technical understanding of code.

The extras you’ll get

Our people’s success isn’t based on how long they spend at their desk. While you’ll have contracted hours, we want to offer a flexible environment where possible. That might be working from home, logging on from other offices across the UK, or working part time or compressed hours.

We’ve let you know about the flexibility available for this role at the start of the advert. This means you can quickly decide if it suits how you’d like to work.

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday
  • Car Allowance


Why work at Nationwide

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.

If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. And something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured, and you feel empowered to contribute, then please apply and help us in building society, nationwide.


What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up to date CV and answer a few quick questions for us.

We respond to everyone, and so we will be in contact shortly after the closing date to let you know the outcome of your application.


Principal UI Designer

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