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Software Engineer - AWS technical stack, DevOps

Software Engineer - AWS technical stack, DevOps

  • Location(s): UK Wide
  • Salary: Competitive
  • Contract Type: Permanent
  • Ref: R00TR00721
  • Closing Date: 28 September 2021
  • We're happy to consider flexible working approaches for this role

We’re no strangers to being at the forefront of technological breakthroughs – first in the UK to launch internet banking, joint first with Apple pay, Cisco leading-edge technology in our branches.

Building on that success, we’re now on a hugely exciting and ambitious transformation journey to become a simpler, more agile and innovative organisation, whilst remaining relentlessly focused on delivering legendary products and services to our members…

We are looking for experienced Engineers to join our Engineering team. Working proactively with Engineers, Projects, Architecture and Operations to collectively work together to support the new Contact Centre Technology solutions.

At Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it’s doing, is member focused.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

What you’ll be doing

This is a varied Engineer role supporting the new Contact Centre Technology solutions. This will involve maintaining governance and processes for incident and problem resolution. Creation and publishing of guardrails, standards and patterns related to the support and operation of the contact centre solution.  Creation and publishing knowledge articles as part of the support and operation of the contact centre solutions. Engage in incident and problem management and resolution. Assist other agile teams with support and development of contact centre solution features. Backlog management via Jira. You will be prepared to occasionally work outside of contracted hours when required, to help support and deliver change on the Platform

About you

Be experienced engineers who can demonstrate they have previously supported or developed technical solutions in a production environment.  We are looking for a mix of the following specific skills/experience

  • AWS technical stack
  • Cloud hosting providers
  • DevOps
  • Application Development using modern tools and languages
  • Scaled Agile
  • ServiceNow
  • Incident and Problem Management
  • Contact Centre solutions
  • Jira/Confluence

The extras you’ll get

If you put a lot in, it’s only fair that you get a lot out. Our rewards and recognition scheme includes:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday

 

Why work at Nationwide

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.

If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. Something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured and you feel empowered to contribute, then please apply and help us in building society. Nationwide.

 

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up to date CV and answer a few quick questions for us.

We respond to everyone, and so we will be in contact shortly after the closing date to let you know the outcome of your application.

 

Software Engineer - AWS technical stack, DevOps

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