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Senior Business Analyst - Data & Analytics

Senior Business Analyst - Data & Analytics

  • Location(s): UK Wide
  • Salary: Competitive
  • Contract Type: Permanent
  • Ref: R00TR00784
  • Closing Date: 23 September 2021
  • We're happy to consider flexible working approaches for this role

Do you want to be at the centre of helping us make the most of the Society’s most valuable asset?

Our Member’s and their data sit at the heart of everything we do in Nationwide and in Member Data Integrity (part of Data & Analytics) we are working on a number of initiatives to make sure we keep it secure, accessible and up to date in a way that benefits our Members and adds value to our technical and business processes as efficiently as possible – and we need your help to get us there! Sitting within one of our self-managing DevOps ‘pods’ we need the right people to help us to implement, operate and develop data products and services that are key to our Members, Colleagues and the Society and align to all three of our Member Missions.

At Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it’s doing, is member focused.

We have an excellent opportunity for a Business Designer to join our Data & Analytics team within the Business Design Centre of Excellence (CoE).

The role is responsible for designing and delivering business solutions for Change initiatives within the team, to add value and achieve success. The successful candidate will help to shape the prioritisation and sequencing of activity that defines the team roadmap, translating Objective and Key Results (OKR’s) in to targets for Delivery. Business Designers (BD) review the requirements, cost constraints and timescales of the initiatives in order to design a solution to achieve and meet OKR’s.

Nationwide Technology is part of the Resilience & Agility Community and brings together a single, end-to-end technology team to truly integrate the design and build of technology services, to power the society. Under the leadership of the Chief Information Officer (CIO) and the Senior Leadership Team (SLT), Nationwide Technology provides technology change and run services for the Society, supporting Missions and Communities to deliver greater value to our customers and members.

The CoEs (Delivery, Business Design and Product Ownership) were established within Nationwide Technology under the Chief Performance Officer, who is part of the SLT. These CoE’s seek to establish a community of interested stakeholders, developing best practices, and providing best in class Business Design capabilities to deliver on behalf of Missions and Communities.

The role that we’re recruiting for is within the Data & Analytics Community within Nationwide Building Society that provides business intelligence, advanced analytic and data-based solutions, and data perspectives for self-service data inquisition to all areas of the Society.

Your success isn’t based on how long you spend at your desk. You’ll have contracted hours, but we’re always happy to support flexible working wherever we can. That might mean working from home or different Nationwide offices or agreeing a working pattern to help you balance work and life. We will always strive to find a way that works for everyone.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll be involved in the entire end-to-end change and development process, from identifying and shaping opportunities, through operational and process design to technical design, change and operations – adding value for Members, Colleagues and the Society. You and your team will be key to ensuring the smooth running of data products and services that will have the potential to underpin all of our Member Journeys, Colleague processes and technical applications by providing access to Member data in an accurate, timely, secure and efficient manner.

We operate a DevOps model combining the operational run side of these data products and services as well as the ongoing iterative development of new features and functionality using Agile approaches – so every day will be full of challenges, problem solving and the chance to add real value!

Business Designers within the Member Data Integrity value Stream  (part of Data & Analytics) will form a key part of our DevOps ‘pods’ focussing on developing and running a key data product/service. As well as the key Business Analysis and Design activities you’ll also have the opportunity to work across other disciplines depending on need to get the job done and your preferences for what you’d like to get involved in.

As a Business Designer in this role you’ll be working closely with other BD’s, building, managing, and leading in relationships, effectively engaging with the Change team participants. You’ll be accountable for the scoping, planning and approach defining of initiatives, translating business content into relevant deliverables, providing analysis along the way to prompt successful completion of OKRs.

You’ll be using your own initiative in this role and required to work with a pro-active mindset and an aim to identify, escalate and resolve issues/ risks. As a Business Designer, you’ll strive for continuous development in your work, identifying areas for improvement throughout the lifecycle of an initiative.

This Business Design role requires you to collaborate with Change makers and leaders across the other Change teams, as well as within across the Centre of Excellence, to understand and influence interlocks and dependencies.

With relevant experience under your belt, you’ll be using your business analysis or solution knowledge to identify solutions to achieve the best outcome, influencing business resolutions with confidence and innovation to achieve the best results.

About you

We ask that you have:

  • Considerable experience of working with a business analysis or solution design role, preferably within financial services.
  • Excellent insight in defining business requirements with the ability to analyse and problem-solve to determine solutions.
  • Knowledge in business solution/analysis techniques, tools, and methods with a strong understanding of their purpose, fit and relevance when initiating developments.
  • An understanding of and the ability to accommodate the needs of multi-disciplined teams, consisting of internal and external resources i.e third party suppliers and contractors.
  • A strong understanding of business processes and how technology supports business change.
  • The ability to confidently communicate with the ability to influence stakeholders, task manage an analyst team and communicate progress at various levels.
  • Experience of leading a team across small- or large-scale initiatives.
  • A conceptual, lateral thinking strategy with the ability to translate strategic outcomes in to OKRs.

Ideally you will also have:

  • Experience of delivering change through a variety of approaches including agile and waterfall.
  • External only: Knowledge of financial services.
  • A professional qualification in Business Design, such as ISEB/BCS modules or diploma.
  • Education to degree level or equivalent.
  • Understanding of data oriented solutions and services.

We’re also interested in who you are as a person. Why? Because our membership is made up of so many different kinds of people, so we want our employees to be just as diverse. We’d love to hear about:

  • Your values, and what makes you who you are
  • How you’d make a difference to our members in this role

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday pro rata

Why work at Nationwide

We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.

If you come to work here at Nationwide, you’ll be part of that. Part of something a bit different. And something really quite special.

What’s more, we have a strong ethic of care for each other and our members. We recognise that our employees feel most appreciated when their thoughts and values are respected and considered. We’re committed to creating a culture that recognises and truly values our individual differences and identities. So, if you’d like to be a part of an inclusive workplace where you can be yourself, where your talents are nurtured, and you feel empowered to contribute, then please apply and help us in building society, nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up to date CV and answer a few quick questions for us.

We respond to everyone, and so we will be in contact shortly after the closing date to let you know the outcome of your application.


Senior Business Analyst - Data & Analytics

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