Why it's good to temp here

Culture Nov 01

Whatever your role, you think about how to meet customers' needs in everything you do. You're always willing to share your ideas about how to make a greater impact and drive meaningful outcomes. And you know how to prioritise - putting your energy into the ideas and actions that deliver high quality outcomes, at pace.

Our 18,000 colleagues are passionate about providing the very best for our 15 million customers. To do that, there are times when we need to bring in extra people with the right skills and expertise to complete the team - a dynamic workforce of temps and contractors like you.

Permanent or temporary, we know that high performing people want more from their career.

Uncompromisingly Customer

Our customers have rated us the UK’s No 1 high street bank for customer satisfaction. Being a mutual enables us to put our members needs before our profits. And invest our profits in what they need. We are constantly listening, learning, and looking to improve - to ensure we’re helping them manage their money as easily and seamlessly as possible.

We're the UK's number 1 banking provider for service. Best customer satisfaction in the building society and banking sector: as reported by The UK Customer Satisfaction Index (July 2024) published by The Institute of Customer Service.

Our scale, mutual model, trusted reputation, and the calibre of our people mean that we are uniquely positioned to challenge the industry and make a meaningful difference to the lives of customers, communities and broader society.

Helping you build a career, not just a job

We often recruit temporary workers into permanent roles. If you're a high performer and enjoy your work here, you could end up staying.

A welcoming and inclusive workplace

We want every colleague to know that they are a valued and important part of our community. Alongside our inclusive policies and processes, you can make your mark as a member or ally of our highly active and award winning employee networks and support groups.

Helping you to help others

There are a host of ways you can make a positive impact on society through the Fairer Futures programme. We aspire for every colleague to get involved and make a difference to the communities we live and work in.