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Contact Centre

Supporting our members, and each other

Contact Centre

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Feel valued, recognised and rewarded

We’re dedicated to creating contact centre environments where every employee feels part of the unique society that Nationwide is building. How do we achieve this? By being as supportive, helpful and considerate towards our employees as we are towards our members

Six rewarding environments

We have six contact centres across the UK. Each one is slightly different but they’re all dedicated to making people - whether that’s our colleagues or our members - feel welcomed, supported and heard.

Contact Centre Bournemouth

Bournemouth

Close to the busy Bournemouth Square, this office is ideal for transit links and close to shops and restaurants.

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(CUSTOMER SUPPORT) CONTACT CENTRE DUNFERMLINE

Dunfermline

The strategic site at Dunfermline services mortgage consultation, banking and savings customers and houses a busy administration processing centre.

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(CUSTOMER SUPPORT) CONTACT CENTRE NORTHAMPTON

Northampton

Our Northampton centre employs nearly 3000 people and boasts an onsite gym, subsidised canteen, free parking and easy bus links.

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(CUSTOMER SUPPORT) CONTACT CENTRE SHEFFIELD

Sheffield

Our Sheffield office is perfectly positioned in the heart of the city, surrounded by lively restaurants and shops.

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(CUSTOMER SUPPORT) CONTACT CENTRE SWINDON

Swindon

Pegasus House in Windmill Hill is our largest contact centre and runs 24/7 customer support over the phone and on social media.

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(CUSTOMER SUPPORT) CONTACT CENTRE WAKEFIELD

Wakefield

Our Wakefield contact centre is minutes from the city centre and surrounded by various restaurants and pubs.

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