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Coronavirus update: We know coronavirus is causing a lot of uncertainty, so we just want to reassure you that we’re still recruiting. We’re doing our interviews over video, our technical assessments are online and people are still starting new jobs, albeit virtually. Find out more >

Sheffield Contact Centre

Where people help people

Sheffield Contact Centre

Welcome to our Sheffield contact centre

Our Sheffield contact centre has a real sense of community and a notable support network. There’s an informal culture, with a clear focus on people and support. It’s this energy and commitment to being a nation of helpers that makes it a great place to work. After all, we all have a share in building society, nationwide.


Opportunities in Sheffield

Our Sheffield contact centre is relatively small, giving it a real family feel. We specialise in taking savings and banking calls and for us it’s all about the people behind the society - our members. You’ll get to the bottom of their unique situations by listening and asking the right questions. By building a relationship with every call, you’ll do everything to resolve their questions. We want colleagues who are people-focused, eager to learn and love working in a team.

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Find out if a Nationwide Customer Support role would suit you. It's quick, easy and anonymous. Pick one of the answers for each of these ten short questions. You'll learn more about working for the Society and get useful advice on next steps.

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Why we do what we do

Find out about supportive teams at Nationwide