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Coronavirus update: We know coronavirus is causing a lot of uncertainty, so we just want to reassure you that we’re still recruiting. We’re doing our interviews over video, our technical assessments are online and people are still starting new jobs, albeit virtually. Find out more >

Swindon Contact Centre

Here when our members need us

Swindon Contact Centre

Welcome to Pegasus House

There are plenty of call centres to join. Take your pick. But, they don’t all benefit from the community environment and sense of purpose that you get here. Our Swindon office is our largest UK hub. This is the place to be right in the action, finding solutions and enjoying the team spirit that comes with it.


Opportunities in Swindon

We’ve got part-time and full-time opportunities, and your shift patterns will be set in advance so you’ll be able to plan ahead. Our Swindon office has two main business areas, Customer Services and Direct Distribution. For us it’s all about the people behind the society - our members. You’ll get to the bottom of their unique situations by listening and asking the right questions. We want colleagues who are people-focused, eager to learn and love working in a team.

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Take the quiz

Find out if a Nationwide Customer Support role would suit you. It's quick, easy and anonymous. Pick one of the answers for each of these ten short questions. You'll learn more about working for the Society and get useful advice on next steps.

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Training and development

Find out about training and development opportunities in a Nationwide contact centre