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Coronavirus update: We know coronavirus is causing a lot of uncertainty, so we just want to reassure you that we’re still recruiting. We’re doing our interviews over video, our technical assessments are online and people are still starting new jobs, albeit virtually. Find out more >

Wakefield Contact Centre

The place for you

Wakefield Contact Centre

Welcome to our Wakefield contact centre

A job is a job. Here, it’s more. It’s a way of life and a sense of belonging. A collective unit working together to build society, nationwide. Our Wakefield office houses a supportive team, flexible working patterns and a currency of kindness for our members and each other


Opportunities in Wakefield

The feeling of community in Wakefield extends to our members. We’re a nation of helpers, and we love to make a difference. Our Wakefield office has two areas offering customer-facing telephony roles, Customer Services and Direct Distribution. For us it’s all about the people behind the society - our members. You’ll get to the bottom of their unique situations by listening and asking the right questions. We want colleagues who are people-focused, eager to learn and love working in a team.

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Take the quiz

Find out if a Nationwide Customer Support role would suit you. It's quick, easy and anonymous. Pick one of the answers for each of these ten short questions. You'll learn more about working for the Society and get useful advice on next steps.

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Why we do what we do

Find out about training and development opportunities in a Nationwide contact centre