Personal Banking Manager
Our team
We're the people with a thorough understanding of everything from credit cards and loans to savings, current accounts and insurance. Our expertise means we can help members with simple questions, complex queries and everything in-between.
What we do
Most of us work in branches but some are based in admin centres and help members through our real-time video technology, Nationwide NOW. We talk to customers, identify their needs and recommend the right products and services for them. We also help coach Customer Representatives on how they can best meet our members’ needs and follow in our footsteps. Enthusiastic, calm and polite people who have experience in either financial services or customer-facing roles could fit in well.
Our employee benefits
Competitive salary
And a range of special offers to reward employees who pay their salary into a Nationwide current account
Generous holiday allowance
24 days, increasing to 30 days per year. We also give our employees the option to ‘buy’ up to an extra 10 days holiday.
Flexible working
This can include options such as flexi-time, part-time, job sharing and term-time working.
Take the quiz
Find out if a Nationwide Customer Support role would suit you. It's quick, easy and anonymous. Pick one of the answers for each of these ten short questions. You'll learn more about working for the Society and get useful advice on next steps.
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