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Coronavirus update: We know coronavirus is causing a lot of uncertainty, so we just want to reassure you that we’re still recruiting. We’re doing our interviews over video, our technical assessments are online and people are still starting new jobs, albeit virtually. Find out more >

Digital Delivery & Operations

Driving innovation, delivery and efficiency while reducing risk

Digital Delivery & Operations

Our team

It takes inquisitive and collaborative leaders with a growth mindset to bring technology, creativity and innovation to life. Enter the experts who organise how work flows with the help of Scrum Masters, Delivery Managers and Agile Coaches. This is how we balance our budgets, support teams and resolve issues, and we’re are looking for energetic, committed, team players to join us.


What we do

Our Operations team ensures the smooth running of our digital community and keeps our activities aligned with our objectives. It’s business critical work that makes sure the community has the right tools, skills and people to perform and deliver end-to-end, from mobile and internet banking to point of sale experience.

Explore other teams in Digital

Digital Technology & Engineering

We’re building an open digital platform that's flexible, scalable and ready to embrace the opportunities of Open Banking.

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Digital Product & Experience Design

Our mission is to provide exceptional digital services to members and colleagues by simplifying and modernising our digital estate.

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The right space for our digital ambitions

Our new office at Kembrey Park will open in September 2019, with space to house and support 700 colleagues. The state of the art building will be kitted out to enable the digital ambitions of our people and our strategy.

Last year we announced a total spend of £4.1 billion on technology over five years.
James Smith, Director of Nationwide Digital said 'Our properties need to bring together workspaces, technology and people so everyone can work more collaboratively, effectively and flexibly from any location.'