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Human Resources & Operations

Looking after our people so they can look after our customers

Human Resources & Operations

Our team

We’re responsible for around 17,000 people. People are the key to our success, and keeping them happy, engaged and equipped is vital to the growth of our business. We’re looking for innovative and empathetic people who can look after the needs of both individuals and the Society as a whole.

Current vacancies

Explore our current vacancies and apply for roles at Nationwide.

People Experience Manager

£42,370 - £61,201

Location UK Wide
Contract Permanent

View job

Senior Procurement Manager

£54,231 - £88,126

Location Countrywide
Contract Permanent

View job

There are 2 vacancies in Human Resources & Operations

(TEAM) HR 1

What we do

We help engage and retain colleagues, attract new talent, develop and implement people strategies that give us a commercial edge. We make sure our colleagues have the skills to meet our members’ needs, handle new challenges, and achieve our Society’s goals and by doing so, we identify and develop outstanding leaders.

Alison Robb Fb

Alison Robb awarded an OBE

Alison Robb, our Deputy Chief Financial Officer, has been awarded an OBE in the New Year's Honours list for services to financial services and diversity.

Alison has been at Nationwide since 1996 and has worked across the Society in our finance and strategy functions and for the past three years has led the People and Culture community. She is also a member of the Banking Standards Board.

She said; “I’m really honoured to receive this award, but it has been tough keeping it under wraps for a few months until it was officially announced!

“I’ve worked across many fantastic teams within Nationwide, and have been particularly proud to play a leading role within our diversity and inclusion agenda, especially supporting our achievement of more than 30% of our senior leaders now being female. We will only be able to continue supporting the evolving needs of our members by attracting, and retaining, talented people of all backgrounds.

"Looking forward to the new decade, I want to continue to build an even more inclusive culture where every employee can thrive, and for Nationwide to reflect the diverse communities we serve right across the UK.

"I remain as passionate today about mutuality as I did when I first joined the Society. We’ve had the same purpose for over 130 years, helping people buy their own homes and save for their future. We continue to put our members, and the communities we serve, at the heart of everything we do."

HOME 3

Tech meets talent

I’m the Chief Product Owner for the agile ‘Tech Talent’ squad in our People and Culture community, who have the exciting task of recruiting 1,000 new technologists to Nationwide.

I feel privileged to lead the squad, which is made up of brilliant professionals from a variety of backgrounds including HR Partnering, Talent Acquisition, Transformation and Marketing.

We’re currently learning new ways of working such as Agile Talent Acquisition, which will not only deliver improvements for how we attract new technologists to Nationwide but will change our mindsets and our approach to resourcing.

Delivering Nationwide's Technology Strategy

I moved into this role six months ago, and prior to this I was Head of Technology Strategy for Nationwide, leading the team that delivered the Technology Strategy that underpins Nationwide’s Big Investment.

My eclectic career path

It’s fair to say that my career path has been eclectic. My previous jobs have included working in third line IT infrastructure for an investment bank, leading a transformation programme for our contact centres, and leading a strategic review of customer communications management in our Operations. Given that I used to physically rack up and build servers in the infrastructure role, it evidences how far tech has changed in the past two decades!

Sponsored learning

It was my MSc. in Leadership and Management, which Nationwide sponsored that made me realise that I was really interested in culture and behaviours, and this is what prompted me to move into People and Culture. However I continue to be really interested in how technology is changing our members' and colleagues lives for the better, and how much it is now influencing business models and strategies.

Lateral moves

I value how Nationwide supports moves across communities and offers opportunities for continuous learning. Making lateral moves isn’t always the easiest path to take – and moving into our People and Culture community has been no exception, with new HR skills to learn and plenty outside of my comfort zone. However, I can categorically say that Nationwide is a place where career stretch can be found, and with the scale of the technology strategy there are no end of options for technologists who want to be engaged in building cutting edge tech. I have now found my ‘home’ in People and Culture, and I look forward to a future career in this space.