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Human Resources & Operations

Looking after our people so they can look after our customers

Human Resources & Operations

Our team

We’re responsible for around 17,000 people. People are the key to our success, and keeping them happy, engaged and equipped is vital to the growth of our business. We’re looking for innovative and empathetic people who can look after the needs of both individuals and the Society as a whole.

Current vacancies

Explore our current vacancies and apply for roles at Nationwide.

HR Systems Specialist Support

£19,647 - £28,379

Location Swindon
Contract Fixed Term Contract

View job

Pensions Team Leader - 12 Month Fixed Term Contract

£35,309 - £51,002

Location Swindon Head Office
Contract Fixed Term Contract

View job

There are 2 vacancies in Human Resources & Operations


What we do

We help engage and retain colleagues, attract new talent, develop and implement people strategies that give us a commercial edge. We make sure our colleagues have the skills to meet our members’ needs, handle new challenges, and achieve our Society’s goals and by doing so, we identify and develop outstanding leaders.

Our employee benefits

Competitive salary

And a range of special offers to reward employees who pay their salary into a Nationwide current account

Generous holiday allowance

24 days, increasing to 30 days per year. We also give our employees the option to ‘buy’ up to an extra 10 days holiday.

Flexible working

This can include options such as flexi-time, part-time, job sharing and term-time working.


Tech meets talent

I’m the Chief Product Owner for the agile ‘Tech Talent’ squad in our People and Culture community, who have the exciting task of recruiting 1,000 new technologists to Nationwide.

I feel privileged to lead the squad, which is made up of brilliant professionals from a variety of backgrounds including HR Partnering, Talent Acquisition, Transformation and Marketing.

We’re currently learning new ways of working such as Agile Talent Acquisition, which will not only deliver improvements for how we attract new technologists to Nationwide but will change our mindsets and our approach to resourcing.

Delivering Nationwide's Technology Strategy

I moved into this role six months ago, and prior to this I was Head of Technology Strategy for Nationwide, leading the team that delivered the Technology Strategy that underpins Nationwide’s Big Investment.

My eclectic career path

It’s fair to say that my career path has been eclectic. My previous jobs have included working in third line IT infrastructure for an investment bank, leading a transformation programme for our contact centres, and leading a strategic review of customer communications management in our Operations. Given that I used to physically rack up and build servers in the infrastructure role, it evidences how far tech has changed in the past two decades!

Sponsored learning

It was my MSc. in Leadership and Management, which Nationwide sponsored that made me realise that I was really interested in culture and behaviours, and this is what prompted me to move into People and Culture. However I continue to be really interested in how technology is changing our members' and colleagues lives for the better, and how much it is now influencing business models and strategies.

Lateral moves

I value how Nationwide supports moves across communities and offers opportunities for continuous learning. Making lateral moves isn’t always the easiest path to take – and moving into our People and Culture community has been no exception, with new HR skills to learn and plenty outside of my comfort zone. However, I can categorically say that Nationwide is a place where career stretch can be found, and with the scale of the technology strategy there are no end of options for technologists who want to be engaged in building cutting edge tech. I have now found my ‘home’ in People and Culture, and I look forward to a future career in this space.