Mark is the Technical Development Manager for the Nationwide ‘Technical Development Programme’ and has been at Nationwide in various roles, including: Training Portfolio Manager, and Operations Manager. He also ran his own business.
I’ve worked in several organisations who promote their culture as supporting the ongoing career development of their colleagues, but through ‘PRIDE’ I’ve seen Nationwide really live up to these values. What I love about my role is that I have the privilege of supporting the development of our future technical specialists and leaders. In turn I know they will continue to provide innovative solutions that enhance how our customers choose to bank with us.
The Nationwide Technical Development Programme provides a helping hand to anyone with the right potential and ambition considering a career in IT & Change.
“ We provide on the job experience, qualifications and personal development so people starting their careers can gain specialist knowledge and experience along their chosen career path. ”
If we use the metaphor of a theatre production group, the TDP guys work tremendously hard behind the scenes to provide an innovative ever changing production - one that continues to provide a service which supports the actors [our customer facing teams] and delight the audience [our customers]. It’s often our fantastic TDP guys who help keep the show on the road, which doesn’t go unnoticed by Senior Management. Debra Bailey (our CIO and the sponsor of the programme), even referred to : “The Technical Development Programme playing a major part in this year’s wider emerging-talent intake.”
Nationwide is becoming increasingly known for its technical innovation and digital society strategy, and now has a sizeable portfolio of change programmes
That’s why we developed a future talent pipeline to support this growth. Measuring TDP success is simple – within 1-2 years individuals leave the programme to progress in IT & Change roles across the Society.
“ It’s our diverse approach that helps sets us apart from our competitors – we’re not just interested in graduates – though they are of course welcome! ”
Out of our first year’s intake, 58% were non-graduates and direct recruits. 30% were drawn from the business. What unites them all is their technical aptitude, innovate and collaborative behaviours and their desire to help provide systems and applications which will help us to remain No 1 for Customer Satisfaction.
The programme itself provides comprehensive development activities, on the job experience, and a great network of support. This includes the group itself, managers, buddies, mentors and their dedicated programme manager.
The Technical Development Programme looks for potential – both WHAT you can do and HOW you would do it.
We find the best candidates are those who are comfortable working in a team; their ongoing collaboration with project teams, partners and the wider business is key. It also helps if they have a rational, structured approach to their day to day activity and also the ability to drive their own learning and career development.
Understandably, a few of the TDP have needed help diving straight into a wider business environment and demanding project environments straight from University or College. That’s why we’re here though – with support we find they’re usually soon settled after just a few months.
Find out more
If you're interested in applying, take a look at our TDP page.